Hijaz Travel Limited
BIRMINGHAM
About Hijaz Travel Limited
Hijaz Travel is a 22+ years UK-based Hajj and Umrah operator with Saudi Ministry of Hajj permit, ATOL credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Hijaz Travel
Hijaz Travel Limited is a UK-based Hajj and Umrah travel agency located at 558 A Coventry Road, B10 0UN. The company has been operating since 2004. The agency holds an ATOL licence (number 6530) issued by the UK Civil Aviation Authority, a Saudi Ministry of Hajj permit.
Services Offered
Hijaz Travel offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 00217738777 or [email protected] for current package prices and availability.
Pros
- 22+ years in business — operating since 2004
- ATOL protected (6530) — financial protection if the company ceases trading
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Hijaz Travel has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing BIRMINGHAM-area Hajj and Umrah agents, consider these operators:
- Al-Hashmi Hajj & Umrah Tours Limited — BIRMINGHAM-area Hajj and Umrah agent
- Zamzam Travel — BIRMINGHAM-area Hajj and Umrah agent
- Al-Makkawi Hajj & Umrah Travel Ltd — BIRMINGHAM-area Hajj and Umrah agent
Frequently Asked Questions
Is Hijaz Travel ATOL protected?
Yes. Hijaz Travel holds ATOL licence number 6530, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Hijaz Travel been in business?
Hijaz Travel has been operating since 2004 — 22+ years in the UK travel market.
Where is Hijaz Travel based?
Their office is at 558 A Coventry Road, B10 0UN. Contact them at 00217738777.
Is Hijaz Travel IATA accredited?
IATA accreditation has not been confirmed on their HalalTrek listing. This does not necessarily mean they lack it — verify directly.
Does Hijaz Travel offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Hijaz Travel’s credentials are reasonable and 22+ years of operation is a meaningful signal of stability. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (29)
Terrible terrible service, booked for my elderly parents, told they would be in a group with a guide Toyful, he was not with them the entire trip and they were left to figure it out themselves. We were told the guide would even be on same flight hence we booked that specific flight, he was no where to be found. We tried to book expensive package, were advised to book a cheaper one that had hotels further away because the guide said he would be leading that group and would be with them, this did not happen. Many lies were sold to us, wish we had just booked the expensive one. Do not trust these people. Would put zero star if I could.
Great Service, 5 star hospitality, incredibly helpful & responsive. Tailored a package that perfectly met our needs. The accommodation they selected were top-notch & exactly what we was looking for. They also provided great recommendations for activities & restaurants in the area. From transportation to tours, everything was well-organised & hassle free. I would highly recommend this travel agency to anyone looking to book their next vacation. I will definitely be using them for all my future travel needs. Thank you for an unforgettable experience! Masuma Islam
Alhamdulilah we’ve used Hijaz travel twice for our Hajj last year and on 2017. We can confirm that we have had very good experience with them. We’d always recommend them. JazzakAllah khair for looking after our family, May Allah bless you abundantly.
We registered ourselves for hajj last year but due to the change made by Saudi government, we couldn't go. Hijaz was open about the situation and refunded us immediately after they have confirmed the news. It must be hard for them. May Allah open other doors for Hijaz team.
I went to Hajj 2023 with Hijaz Travel, and I’m posting a five star review specifically because of Sisters Azra and Salina, and Brothers Kabir/Toufayel. My elderly mother became extremely extremely unwell on Arafat and I knew that I had to get her all the way back to her Makkah accommodations as soon as possible. Not only did they take my mothers condition seriously, they waited with us for hours to make sure we could get back from this restricted area to Makkah. They were also kind and gentle with us the entire time. I will never forget especially how Sister Azra was there for us in our time of need.