October Halfterm Umrah Package 2023

This hotel very nearest to alharam area . We spend 6 nights in a clean room in this hotel. The service was very good ,and every thing nearest to you.... Read more

This hotel very nearest to alharam area . We spend 6 nights in a clean room in this hotel. The service was very good ,and every thing nearest to you. Very thanks to brother Mr. Mohammad Alaa Because his helping in booking room in this hotel, he was very kind and cooperative with us. Read less

It was a rather regrettable decision to have chosen this hotel for our stay. We had reserved a room for the weekend, but the experience made it feel considerably longer.... Read more

It was a rather regrettable decision to have chosen this hotel for our stay. We had reserved a room for the weekend, but the experience made it feel considerably longer. The staff's demeanor was quite unwelcoming, and we felt as though we were not treated with due respect. The rooms were notably unclean, and there was a very unpleasant odor. The bed linens and pillows were far from fresh, and the bathroom locks were unfortunately broken. We also encountered a significant number of flies and cockroaches in our room. Furthermore, we were quite surprised to find that staff had entered our room while we were out, as we discovered our door wide open upon our return from Masjid al-Haram. When we inquired about this, we were informed that they had knocked and, receiving no answer, proceeded to check the room. I would not be able to recommend this hotel to others. Read less

Unclean and Too Far from the Haram ​Overall Rating: 2/5 ​I stayed at this hotel during my recent pilgrimage and found the experience severely compromised by two major factors: cleanliness and location. ​The... Read more

Unclean and Too Far from the Haram ​Overall Rating: 2/5 ​I stayed at this hotel during my recent pilgrimage and found the experience severely compromised by two major factors: cleanliness and location. ​The hygiene standards were unacceptable. The lobby was noticeably unclean upon arrival, which immediately set a poor tone. Worse, the restaurant was not clean, raising health concerns and making dining an unpleasant experience. ​As for the room, it was "just okay"—basic and functional, but nothing more. ​The location is the other critical issue. The hotel is far from Masjid al-Haram, which made the essential daily trips long, tiring, and unnecessarily difficult. This distance is a major drawback for pilgrims. Read less

Worst experience with hotel staff, they only give priority to Indonesian people. Sick mannered security and reception staff. Full of cock roaches, flies. Only reason to stay might be it... Read more

Worst experience with hotel staff, they only give priority to Indonesian people. Sick mannered security and reception staff. Full of cock roaches, flies. Only reason to stay might be it is 800mts away from haram. Read less

I stayed at this hotel for six days . The air conditioning is very old and the washroom is horribly small and dirty. The service is very bad I had... Read more

I stayed at this hotel for six days . The air conditioning is very old and the washroom is horribly small and dirty. The service is very bad I had to tell them three times to clean the room . Overall it deserves 0 stars Read less

Right now, staying in this hotel, seriously ruined my first Umrah experience, I have to ask for cleanup like zillion times, just one socket works in the whole room and... Read more

Right now, staying in this hotel, seriously ruined my first Umrah experience, I have to ask for cleanup like zillion times, just one socket works in the whole room and no use of kettle and kitchen, i cant even warm up one cup of water, call reception at sunrise so they may resolve the issue by sunset, no way of heating up the food, ac remotes arent in room and they are just old and extremely noisy units. Not surely a good place because you can't focus on your ibadah because you have to worry about petty things which mustn't be the issue at all. If you are looking just for close proximity to Haram then okay but dont expect any good service, rooms are filled with old furniture and not a pleasant stay for sure. Read less

Very Disappointed My friend booked for me this hotel. He told me very good service. Unfortunately it is opposite. Yesterday several times I asked for room service, no one bothered to... Read more

Very Disappointed My friend booked for me this hotel. He told me very good service. Unfortunately it is opposite. Yesterday several times I asked for room service, no one bothered to come and clean the room. Same thing today, I requested to someone at the reception to send someone to clean the room but no one came. Afterwards I asked the supervisor to send someone clean the room and fixed the TV. He said he can’t fix the TV but will send someone clean the room. No one yet shown up. It seems to that they don’t like us. Not sure shall I asked them for refund and find other hotel. The AC is automatic once turned on the power’s will not turn up or down. My Room number is 201. I hope the review will be helpful for the management. Read less

We were very pleased with this hotel solely because of its location, right next to the main approach road of Al Haram. However, it doesn't meet the standards of a... Read more

We were very pleased with this hotel solely because of its location, right next to the main approach road of Al Haram. However, it doesn't meet the standards of a star-rated hotel. The room rate is too high for what they offer. The rooms are comparatively small, leaving hardly any space for your luggage. The air conditioning is outdated, resembling the analogue window type from the nineties, and it makes a lot of noise. The bathroom is so tiny that taking a shower is quite a challenge. With only three lifts, each accommodating 5/6 persons, there's always a wait during rush hours. The room service won't change the towels or clean unless you go downstairs and request it. The restaurants remain overly crowded, and there is no prayer place. Despite these issues, the staff were friendly but lacked professionalism. Read less

The Greatest Mosque to ever exist. The feeling that you get there is just amazing. The sight of Holy Kaaba and offering your prayers right in front of it is... Read more

The Greatest Mosque to ever exist. The feeling that you get there is just amazing. The sight of Holy Kaaba and offering your prayers right in front of it is an experience that can never be described in words. Out of the world experience that you can never have anywhere in the entire world. You must visit this Mosque at least once in lifetime. Read less

The best place in this world is here. I always cried when praying in front of the Kaaba. I hope i can come back here again especially with my husband.... Read more

The best place in this world is here. I always cried when praying in front of the Kaaba. I hope i can come back here again especially with my husband. And also my family. Sending love from Indonesia❤️ Read less

The Holiest place of Islam. Praying here once can you fetch you rewards of 10,000 or 100,000 prayers (as per two different narrations) the best sight. The visual of the... Read more

The Holiest place of Islam. Praying here once can you fetch you rewards of 10,000 or 100,000 prayers (as per two different narrations) the best sight. The visual of the Kaabah just melts the heart. Obligatory upon every muslim who can afford to visit once at least in lifetime. May Allah accept the efforts of all the believers... Read less

This is the most greatest holly place for every Muslim in the world. Almost every Muslim men and women have a dream to visit once in a lifetime this holly... Read more

This is the most greatest holly place for every Muslim in the world. Almost every Muslim men and women have a dream to visit once in a lifetime this holly place. Those who can visit this place considered its Almighty's blessings and he or she is the guest of Almighty, and without Allah's mercy none can visit this place. I'm fortunate that this year I have visited this place. I performed main Hajj this year by the grace of Almighty. Read less

This was one of the worst hotel I have ever experienced. Bed sheets wrre uncleaned, extremly small rooms including the washroom. Dirty floors no room slipers no accesibitlity of usual... Read more

This was one of the worst hotel I have ever experienced. Bed sheets wrre uncleaned, extremly small rooms including the washroom. Dirty floors no room slipers no accesibitlity of usual stuffs like plate, spoon, etc. The only good thing is that here we can get free and good wifi and beside the Nobowabi. I will not recomend this to anyone this hotel is awful. Plus if you are with small kids and coming woth family, A big noooo. Do not even dare to come here. Read less

This was easily one of the worst hotel experiences I’ve had. From the moment I arrived, it was clear that standards here are extremely low and nowhere near what is... Read more

This was easily one of the worst hotel experiences I’ve had. From the moment I arrived, it was clear that standards here are extremely low and nowhere near what is advertised. I genuinely regret choosing this hotel and would not recommend it to anyone. Check-in was slow and disorganised, with staff appearing uninterested and unhelpful. Basic information was not explained properly, and any questions were met with vague or dismissive responses. It didn’t feel welcoming at all — more like guests were an inconvenience rather than valued customers. The room itself was very disappointing. Cleanliness was a major issue, with visible dirt and a general feeling that the room had not been properly prepared. The furnishings were tired and poorly maintained, and several things in the room were either broken or not working as they should. For a hotel, this is simply unacceptable. Noise was another major problem. It was extremely difficult to rest, whether due to thin walls, outside disturbances, or general lack of control within the hotel. A good night’s sleep is the bare minimum you expect from a hotel, and this place failed badly in that regard. When I raised these issues, there was no meaningful attempt to resolve them. Staff showed little concern and made no effort to apologise or offer solutions. The lack of professionalism and customer care was honestly shocking. Overall, this hotel fails on every basic level: cleanliness, comfort, service, and communication. There are many better options available at similar or even lower prices. I will not be returning, and I strongly advise others to avoid this hotel to save themselves Read less

This is the dirtiest hotel. Unhealthy, unhygienic and smelling environment of rooms. Staff is stubborn and non cooperative. Never ever recommended please. My family suffered very much... Read more

This is the dirtiest hotel. Unhealthy, unhygienic and smelling environment of rooms. Staff is stubborn and non cooperative. Never ever recommended please. My family suffered very much during stay of one week Read less

Very disappointed.... food are very limited and their staff are also very rude....they even Don't Tell me the food only for Indonesia...when I go to food section Infront of the... Read more

Very disappointed.... food are very limited and their staff are also very rude....they even Don't Tell me the food only for Indonesia...when I go to food section Infront of the lift their stupid staff scold me tell that food only for Indonesia...what don't they just label that section only Indonesian????? Also after 3 day you stay there the card for your room will getting blocked....when I go to lobby reception they are no people stay there....I have meetings their manager but their manager are also rude....very rude...what a stupid staff they hire at that hotel....very unprofessional Read less

I strongly advise against booking this hotel. The rooms are extremely small and cramped, making it very uncomfortable to stay, even for a night. The washrooms were not clean at... Read more

I strongly advise against booking this hotel. The rooms are extremely small and cramped, making it very uncomfortable to stay, even for a night. The washrooms were not clean at all, and the hygiene standards were clearly neglected. What made the experience worse was the attitude of the staff unprofessional, unhelpful, and at times even rude. This place doesn’t even meet the basic standards of an economy hotel, let alone justify the rates they charge. Save yourself the disappointment and look elsewhere. Read less

🌟 A Comfortable and Convenient Stay! 🌟 We had the blessing of staying at Karam Al Hejaz Hotel for 8 days during our visit to Madinah, just steps away from the... Read more

🌟 A Comfortable and Convenient Stay! 🌟 We had the blessing of staying at Karam Al Hejaz Hotel for 8 days during our visit to Madinah, just steps away from the sacred Masjid Al-Nabawi. The location is undoubtedly the hotel’s biggest advantage—walking distance to the Prophet’s Mosque, making it incredibly convenient for prayers and spiritual visits. The rooms were clean, spacious, and well-maintained, offering all the basic amenities needed for a peaceful stay. Housekeeping was prompt, and staff were courteous and helpful throughout our stay. We felt a good sense of hospitality and calmness in the environment. Although the hotel doesn’t offer luxurious features, it’s comfortable and practical, especially for those focusing on their Ibadah. A few improvements in room service and Wi-Fi speed would make the experience even better, which is why I’m rating it 4 out of 5. Overall, a great choice for pilgrims looking for comfort, proximity to the mosque, and a peaceful atmosphere. Read less

Decent Hotel in Madinah near the Masjid Al Nwabi. It is clean & have lift. AC was working fine. Support staffs are availbe for cleaning everyday. Very near from the... Read more

Decent Hotel in Madinah near the Masjid Al Nwabi. It is clean & have lift. AC was working fine. Support staffs are availbe for cleaning everyday. Very near from the mosque & you can sit fro prayed just crossing the road. Some dates shop & & utility shop also available nearby. Read less

Disgusting hotel. Have a long stay in if you want your body to be full of bites from bedbugs. Cockroaches have infested the rooms, and the rooms are so tight.... Read more

Disgusting hotel. Have a long stay in if you want your body to be full of bites from bedbugs. Cockroaches have infested the rooms, and the rooms are so tight. The reception may seem decent but don't let it trick you! But the staff was friendly but the area needs to be cleaned alot more. I have never seen a cleaner anywhere around during my stay. Just came back from the hotel on 1st of March 2025, and I do not recommend staying here. Please trust me and the other reviews! Read less

First time in Medina and I would HIGHLY recommend you DON’T stay at this hotel. The lobby seems very nice but once you get to the rooms it’s a whole different... Read more

First time in Medina and I would HIGHLY recommend you DON’T stay at this hotel. The lobby seems very nice but once you get to the rooms it’s a whole different story. The room seems so unsanitary, the beds have stains and there was also tape holding the ac down probably trying to prevent cockroaches from falling on our heads. The staff are very ignorant and don’t have a care in the world for your concerns. They will do anything to make it seem like you were the reason. There were also no charging plugs that allow you to charge your phone with ease. Multiple sightings of bugs. I woke up to bugs being in the bathroom, crawling up the walls and a couple crawling from beneath the bed. Did I mention that the WiFi here is trash ? Also, what did they mean by 24hr lobby ? Every time we go downstairs for any reason there is never anyone at the lobby. Read less

The only plus is it’s location. Rest of it doesn’t qualify for even a star. 1. Poor toilet. Imagine the place of toilet paper is empty at toilet and it is... Read more

The only plus is it’s location. Rest of it doesn’t qualify for even a star. 1. Poor toilet. Imagine the place of toilet paper is empty at toilet and it is in your room. So you have do your business at the toilet then come to the room and wipe your ass. The staffs things it standard. 2. They provided no towels and I got mine after requesting for two times one day later. 3 . The air condition sounds a lot, like it’s a big machine. 4. The hotel doesn’t have a toilet at it’s reception. 5. The rooms smell was not good and it was not properly serviced. I stayed for four nights and they didn’t even changed the bedshits. 6. Some of the staffs were helpful and some staff’s attitude is like they are letting us stay for free. 7. The people at receptions are arrogant. Poor thinking of hotel managemnet. 8. The rooms were not properly cleaned. Read less

At first it was good but when we got into our room there were cockroaches everywhere. We did try to ignore it cuz we weren't there for the room. But... Read more

At first it was good but when we got into our room there were cockroaches everywhere. We did try to ignore it cuz we weren't there for the room. But they were literally on the headboard and on the floor. We were on the 9th floor and the maintenance guy who cleaned the rooms up on that floor was so helpful and kind. May Allah grant him jannah. He was so patient with us and even helped us when we moved rooms. The lobby is quite big and it also had free WiFi. Masjid an nabawi was like 2 mins away so that was good. Read less

Terrible hotel with only 2 lifts. Hygiene and cleanliness is not their priority. Bedding FILTHY asked for fresh bedding and they were worse. Bed bugs and mosquito will be joining... Read more

Terrible hotel with only 2 lifts. Hygiene and cleanliness is not their priority. Bedding FILTHY asked for fresh bedding and they were worse. Bed bugs and mosquito will be joining you every night Read less

This is a good hotel. Close to masjid al nawawi. Shops for dates, jainamaz and different other gift items are available near the hotel. Lift facilities are not adequate during... Read more

This is a good hotel. Close to masjid al nawawi. Shops for dates, jainamaz and different other gift items are available near the hotel. Lift facilities are not adequate during rush time when the hotel is full. Read less

Alhamdulillah! Overall a very good hotel. Rooms are always well-prepared for the pilgrims. Service is good, but it can be better. Location of the hotel is very convenient, not far... Read more

Alhamdulillah! Overall a very good hotel. Rooms are always well-prepared for the pilgrims. Service is good, but it can be better. Location of the hotel is very convenient, not far from masjid an nababi! Read less

Small rooms, not recommended for three to four persons in one room.. Service was poor.. Staff was non cooperative.. Location north of the Haram gate 322. Total... Read more

Small rooms, not recommended for three to four persons in one room.. Service was poor.. Staff was non cooperative.. Location north of the Haram gate 322. Total five minutes walk Read less

The hotel was good. But it had only two lifts which wasn’t sufficient. Also the rooms were not that spacious according to the cost per room. There were no place... Read more

The hotel was good. But it had only two lifts which wasn’t sufficient. Also the rooms were not that spacious according to the cost per room. There were no place to dry your clothes after bath. One good thing was the had hair dryer installed in every bathroom. And the central AC system was quite praisable. Here I added a picture of the lobby of the hotel. Read less