Labbaik Ltd

I wouldn’t recommend Labbayk travels for Hajj and Umrah, I experienced bad with umrah trip, specially the group leader wasn’t helpful at all, inexperience doesn’t know how to lead a group, have very bad communication skills, lost my umrah visas didn’t bother to print another one. Bus came very late for makkah, had to wait more than 3 hours to get the room key I went with my family.

Kind customer service! We booked our stay at the hotel as well as travel for Umrah! Haroon Yousaf was amazing to work with! We hope to stay in contact for future travels! 5 stars!

My parents went with this group. Luckily I went with Hajj same time with my parents and could look after my dad despite going with another group. This particular group gave no importance to my dad being ill and did not help in any single way. They disregarded him being ill. I had to cut his stay short because they didn't feel it was important for him to be checked out at any hospital. Once we got back to London he got admitted into hospital and they confirmed it was pheumonia and that he was lucky he came back alive!

So great full to labbaik of benjohnson road, this year (2019) hajj I went with my family and they explained everything in details, what to do and what is not allowed, hotel was good very close to kabba only walking distance about 3-5 min , hotel staff was very polite very helpful, food was excellent variety of choices we had at least minimum of 3 dishes every lunch and dinner, sometime even 5 dishes, this year hafizur bhai went with us along with his colleagues, they kept asking if we needed anything and is everything ok, even took time from his very busy schedule to come to my room in person to say are we ok Allhamdulliah it was excellent, we had few meetings where they explain what we will be doing next day that was very comforting. In medina same we had great food great experience. Thank you hafizur bhai and you staff for absolutely wonderful experience and comfort you all provided for my family I cannot ask for anything more I wish you all the best in future

Alhamdullilah went Hajj with Labbaik Travels this year. They delivered a great service as promised and the package included everything as one would expect for the price paid. I went with their standard package which included 2 star accomodation. Both hotels in Makkah and Madina were very close to the masjid and the standards were more than what i expected for the rating. A few elderly people from the group fell ill during their time in Hajj including my mother. Labbaik provided good care and sought medical help including taking them to the hospital when needed. My friends uncle who travelled with us fell ill in mina and was unable to do anything without support. Labbaik got one of their works to care for him and help him complete his hajj alhamdullilah. Catering was good especially during the hajj days as there was a good variety. A few members did complain. However, people do need to understand catering cannot be to everyones liking and if you want 5 star food then you need to pay for a 5 star package. If you do plan on going Hajj/Umrah do ask around and get opinions from those that have travelled with the agent you plan on going with. Alhamdullilah Labbaik delivered the service they said they would and i thoroughly enjoyed my Hajj experience with them.