February Midterm with Ramadan

I would like to thank the reception team, especially Mr Khaled Alzahrani and Ms Rahaf Alzahrni. They were very understanding and truly did their best to help me check in earlier. It meant... Read more

I would like to thank the reception team, especially Mr Khaled Alzahrani and Ms Rahaf Alzahrni. They were very understanding and truly did their best to help me check in earlier. It meant a lot to me after a long journey. Thank you for your kindness and genuine care🤍 I would also like to thank everyone working here in Al Shohada hotel. The entire team is welcoming, professional, and always ready to help. You truly make guests feel comfortable and valued. Thank you 🤍 Read less

I had a very pleasant stay at Al Shohada Hotel. The hotel is clean, comfortable, and well-organized, with a calm atmosphere that makes you feel welcome from the moment you... Read more

I had a very pleasant stay at Al Shohada Hotel. The hotel is clean, comfortable, and well-organized, with a calm atmosphere that makes you feel welcome from the moment you arrive. The rooms were tidy and well maintained, and the overall service was excellent. The hotel’s location is also very convenient, as it is not far from Masjid Al Haram, making it easy to reach for prayers and visits. I would especially like to thank the receptionist Rahaf (رهف) for her kindness and professionalism. She was very helpful, polite, and always ready to assist with a smile, which truly made a difference in my stay. Her warm welcome and positive attitude reflect the high level of service at the hotel. I highly recommend Al Shohada Hotel to anyone looking for a comfortable stay with great customer service. Read less

We stayed at Al Shohada Hotel in Makkah for three nights from 25th to 28th January,2026 and our experience was excellent. The hotel’s service was outstanding, the rooms were very... Read more

We stayed at Al Shohada Hotel in Makkah for three nights from 25th to 28th January,2026 and our experience was excellent. The hotel’s service was outstanding, the rooms were very clean, and the overall environment was comfortable and peaceful. The breakfast was delicious and well-organized, with a good variety of food. I would especially like to highlight Miss. Rahaf, the Customer Service Manager. She was extremely polite, professional, and caring. She checked on us several times during our stay and made sure that everything was perfect. Her attitude and hospitality truly made our stay more comfortable and memorable. I highly recommend Al Shohada Hotel to families and pilgrims visiting Makkah. We are very satisfied with their service and would love to stay here again in the future. Read less

I give ⭐️⭐️⭐️ for the rooms but I will give ⭐️⭐️⭐️⭐️⭐️ for the restaurant. I had a very pleasant experience at this restaurant in Al Shohada, Makkah. One of the staff Mr.Khaled... Read more

I give ⭐️⭐️⭐️ for the rooms but I will give ⭐️⭐️⭐️⭐️⭐️ for the restaurant. I had a very pleasant experience at this restaurant in Al Shohada, Makkah. One of the staff Mr.Khaled Mohammad Fayez was extremely friendly, polite, and professional. From the moment we arrived, we felt warmly welcomed. He was attentive, responsive, and always ready to help with a smile. The manager Mr.Ahmed Salama showed great leadership and personally ensured that everything was well organized and that customers were satisfied. The service was fast and efficient, which made our dining experience very comfortable. Overall, the excellent service provided by both the manager and staff made this visit truly enjoyable. Thank you for your excellent services. Read less

Great value for money, is around 6-8 minutes away from Haram while charging half the price of hotels which are next to Haram. The location is the best point, small... Read more

Great value for money, is around 6-8 minutes away from Haram while charging half the price of hotels which are next to Haram. The location is the best point, small shops next to it and easy walk to Haram. The rooms are generally good and provided with usual sufficient amenities. Great hotel lobby and there are few more interesting things like an ice cream shop etc. Several lifts so never have to wait long. The rooms facing backwards towards hill get almost no noise Few negative points however - the hotel building is probably old and some small things require maintenance. That is why i do not think the rooms are at 5-star level. The quadruple rooms have 2 beds which are usually smaller but comfortable. They however make the room a bit congested. Overall i find it to be a great option for those who want proximity to Haram but also dont want to spend a lot on being closer to it. The reception staff was nice and checkin was quick. The porters are also efficient and nice. Read less

I stayed here for 6 days and 5 nights. It was nothing short of splendour. I am happy that I chose this hotel. Albeit 10 minutes walk to Al Haram,... Read more

I stayed here for 6 days and 5 nights. It was nothing short of splendour. I am happy that I chose this hotel. Albeit 10 minutes walk to Al Haram, it was still a pleasant place. Shout out to Sierra Leone, the ever helpful luggage officer and Ms. Reefal (I hope I get her name right). The rooms are spacious and comfortable with good beddings and pillow. No complaints whatsoever. Read less

The stay at Al Shohada was an amazing experience. The service, hospitality and cleanliness was all top tier. Its also not too far from the haram, I would definitely recommend... Read more

The stay at Al Shohada was an amazing experience. The service, hospitality and cleanliness was all top tier. Its also not too far from the haram, I would definitely recommend this place. Would go again. Read less

I booked al shohada for 3 days 2 triple rooms with full board. It was excellent value for money. Mohammed rawther was excellent with his customer service and professionalism so... Read more

I booked al shohada for 3 days 2 triple rooms with full board. It was excellent value for money. Mohammed rawther was excellent with his customer service and professionalism so were mohammed salama and mehmood islam they were all excellent great customer service. Keep up the good work guys, will definitely book this hotel again and again. Read less

I would like to extend my deepest thanks and appreciation to Al Shohada Hotel for their exceptional hospitality. From the moment of arrival until departure, every detail was handled with... Read more

I would like to extend my deepest thanks and appreciation to Al Shohada Hotel for their exceptional hospitality. From the moment of arrival until departure, every detail was handled with the utmost professionalism and care. The management and the entire team went above and beyond to make my stay comfortable and memorable. The service was outstanding — warm, attentive, and genuinely caring. The staff’s professionalism and dedication reflect the high standards of the hotel, and it truly made a difference in my experience. The room was spacious, clean, and very comfortable, providing everything I needed for a relaxing stay. The housekeeping team kept it spotless every day, which added greatly to the comfort and peace of mind during my visit. I also had the pleasure of enjoying the hotel’s buffet, which offers a wide selection of international dishes with great taste and quality. Every meal was delightful and complemented perfectly by the attentive service. A special thanks to the cleaning service team for keeping everything in perfect condition, and to the reception staff for their warm welcome, efficiency, and continuous support throughout my stay. I am sincerely grateful for the kindness, respect, and excellence I experienced throughout my visit. Al Shohada Hotel is not only a place to rest but a place where guests are treated like family. The management deserves the highest praise for leading with vision, professionalism, and genuine care — qualities that set this hotel apart and make every guest feel truly valued. Read less

Completely Unacceptable Service – Never Again! We traveled with our entire family and had clearly requested rooms next to each other when we made the booking. This request was confirmed by... Read more

Completely Unacceptable Service – Never Again! We traveled with our entire family and had clearly requested rooms next to each other when we made the booking. This request was confirmed by the hotel in advance. However, upon arrival, we were given rooms that were far apart, without any explanation or apology. When we addressed this issue at the reception, we were met by a receptionist named Fatima – and her behavior was absolutely outrageous. She was extremely rude, raised her voice, threw our room keys at us, and told us to leave. Such disrespectful, aggressive, and unprofessional conduct is completely unacceptable in any service environment, let alone a hotel. We then escalated the matter to the manager, who was just as unhelpful and dismissive. Instead of taking responsibility, he defended the receptionist’s behavior and offered no support whatsoever. After much pressure, we were finally given the rooms we had originally been promised. However, from that point on, the staff continued to treat us with hostility. When we called to request basic necessities like toilet paper or bottled water, we were told we “had no right” to ask for anything – simply because we had dared to complain. Our clear impression: This hotel only treats certain guests – especially Arab visitors – with respect. Guests from the EU or Asia are treated as second-class. My advice: Avoid this hotel at all costs. There are many other places where professionalism, fairness, and basic human decency are still valued. Read less

Al Shohada Hotel is a great place to stay. The rooms are clean and comfortable, the service is professional. I would like to give special thanks to Robiul Islam (bell boy)... Read more

Al Shohada Hotel is a great place to stay. The rooms are clean and comfortable, the service is professional. I would like to give special thanks to Robiul Islam (bell boy) for his warm and helpful service 24/7. Truly professional and humble. Highly recommended for anyone visiting Makkah. Read less

I loved staying at Al Shohada Hotel.Good hotel really clean. The people here and Bellman Farhadul Islam very Good Job and And Helpfull. Room super clean. has open buffet with... Read more

I loved staying at Al Shohada Hotel.Good hotel really clean. The people here and Bellman Farhadul Islam very Good Job and And Helpfull. Room super clean. has open buffet with many of dish really delicious. The hotel is close to everything around. You just walking 10 minutes to the Haram. Read less

Good hotel really clean. The people here is very nice super clean has open buffet with many of dish really delicious. The hotel is close to everything around. You just... Read more

Good hotel really clean. The people here is very nice super clean has open buffet with many of dish really delicious. The hotel is close to everything around. You just walking 10 minutes to the Haram. Read less

Praise be to Allah who blessed us with the opportunity to perform Hajj. We stayed at Al Shohada Hotel in Makkah, and all praise is due to Allah — we... Read more

Praise be to Allah who blessed us with the opportunity to perform Hajj. We stayed at Al Shohada Hotel in Makkah, and all praise is due to Allah — we were surrounded by comfort provided by all the staff, whether at reception, in the restaurant, or in room service. What truly made me happy, however, was seeing the hotel management present everywhere — from the reception hall to the restaurants — ensuring food quality and outstanding service, walking through the corridors to inspect cleanliness and how the rooms were being cleaned, and reviewing even the smallest details to guarantee the comfort of the guests. This was my first encounter with Mr. Mohamed Taha, who was personally checking the readiness of the rooms. When I asked one of the staff members about him, I was told he is the General Manager of the hotel — this increased my respect and admiration for the place I was staying in. For this reason, I wanted to thank all the hotel staff, and especially the management who trained their employees in the right way, so they treat the guests as if they were part of their own family. Thank you Mr. Mohamed Taha and Mr. Khaled Al Shanbari. I also won’t forget to thank the restaurant management — Mr. Nasser Abu Deeb, Mr. Ahmad Salama, Chef Mohsen, Chef Hatem, and Chef Adel. Wishing everyone continued success and progress always. Read less

Close to Haram (10 to 15 min). Very good and spacious rooms. The service is very good. They checked if we need anything and if our stay is going well.... Read more

Close to Haram (10 to 15 min). Very good and spacious rooms. The service is very good. They checked if we need anything and if our stay is going well. Thank you Rifal. The restaurant is very good. The food is tasty. Read less

During my stay at [Hotel Al shohada], I received exceptional service in the restaurant, courtesy of [Nasser Abu Deeb 1] and [Abdul Khaliq 2]. Their professionalism, attentiveness, and warm hospitality... Read more

During my stay at [Hotel Al shohada], I received exceptional service in the restaurant, courtesy of [Nasser Abu Deeb 1] and [Abdul Khaliq 2]. Their professionalism, attentiveness, and warm hospitality made our dining experience unforgettable. From the moment we arrived, they greeted us with genuine smiles and made sure we felt welcome. They had extensive knowledge of the menu, provided excellent recommendations, and ensured that every dish was presented to perfection. Their attention to detail and friendly demeanor created a wonderful atmosphere, making our meal even more enjoyable. A huge thank you to them for their outstanding service! Their dedication and passion for hospitality reflect the high standards of [Hotel Al shohada]. I highly recommend dining here and look forward to returning in the future! Rating: ⭐⭐⭐⭐⭐ Read less

We stayed from 17-march till 20-march Check in and check out was fast and smooth 15-20 mins walk to kaaba Rooms are good, need more toilet papers in the bathroom ,they only put... Read more

We stayed from 17-march till 20-march Check in and check out was fast and smooth 15-20 mins walk to kaaba Rooms are good, need more toilet papers in the bathroom ,they only put one roll. The hotel mosque doesn’t follow the haram prayers which made us sad a little. The Rooms doesn’t have the haram speakers ,only in the hallways After maghrib prayer they offer very good arabic coffee in the lobby and dates. Overall experience was very good. Read less

Stayed there for one night and left because of rude attitude and decided to move to Elaf Kinda which was Alhamdulillah a best decision. Facilities, rooms, equipment etc. are good... Read more

Stayed there for one night and left because of rude attitude and decided to move to Elaf Kinda which was Alhamdulillah a best decision. Facilities, rooms, equipment etc. are good but front desk service staff as other people also responded they don't know how to welcome or deal with guests. Will not recommend due to rude attitude of staff specially Arabic lady and the Arab man at the front desk/reception. Read less

A truly humbling experience being in the holiest land and this is the service I get. I am constantly in contact with housekeeping and reception. It has been 2 days... Read more

A truly humbling experience being in the holiest land and this is the service I get. I am constantly in contact with housekeeping and reception. It has been 2 days and they haven’t made up the room/ changed the sheets/ emptied the bins. I thought I would spend extra since I’m coming with my parents to perform Umrah. Food is mid too. Read less

I had a great stay at Al Shohada Hotel. The staff is incredible, breakfast was great, the room was enormous and clean, the location is one of the best features... Read more

I had a great stay at Al Shohada Hotel. The staff is incredible, breakfast was great, the room was enormous and clean, the location is one of the best features together with the Head Chef, who cooks great. All in all - FANTASTIC 😍 Read less

What an experience we had. The hotel is really nice and the staff are really good. The restaurant on the other hand is another experience the food is incredible & the... Read more

What an experience we had. The hotel is really nice and the staff are really good. The restaurant on the other hand is another experience the food is incredible & the host what a great guy what a great and a wonderful person he is. You should try the hotel moreover the restaurant . Read less

Friendly and generous caretakers, they let me rest in the hotel lobby, even if it was just for a while to wait for a friend who was doing Umrah. May... Read more

Friendly and generous caretakers, they let me rest in the hotel lobby, even if it was just for a while to wait for a friend who was doing Umrah. May Allah reward them with bless for their services. 👍 Read less

Absolutely loved our stay! The room was clean, piash in restaurant veriy good service spacious, and very comfortable. The location is perfect just steps from Masjid al-Nabawi near Gate 328.... Read more

Absolutely loved our stay! The room was clean, piash in restaurant veriy good service spacious, and very comfortable. The location is perfect just steps from Masjid al-Nabawi near Gate 328. Breakfast was excellent with many options. The staff were kind and welcoming, especially Mohammad Farid from the dining area at Saja Al Madinah, who provided outstanding service with a warm smile. Highly recommended for anyone visiting Madinah. Read less

I had a wonderful experience at the restaurant in Saja Al Madinah Hotel. The food was fresh and delicious, and the atmosphere was very comfortable for me and my family.... Read more

I had a wonderful experience at the restaurant in Saja Al Madinah Hotel. The food was fresh and delicious, and the atmosphere was very comfortable for me and my family. Everything was clean and well organized, which made our visit even more enjoyable. A special thanks to the waiter Piash, who took excellent care of us. He was very polite, friendly, and attentive throughout our meal. Piash made sure that we had everything we needed and served us with a warm smile. His great service and hospitality truly made our experience memorable. I highly recommend this restaurant to anyone staying at the hotel. Great food, great service, and a very pleasant environment for families. ⭐️⭐️⭐️⭐️⭐️ Read less

⭐⭐⭐⭐⭐ Excellent Stay – Outstanding Housekeeping! I had a wonderful experience during my stay. I was in Room 1002, and everything was absolutely perfect from check-in to check-out. The room was spotless,... Read more

⭐⭐⭐⭐⭐ Excellent Stay – Outstanding Housekeeping! I had a wonderful experience during my stay. I was in Room 1002, and everything was absolutely perfect from check-in to check-out. The room was spotless, well-organized, and very comfortable. A special thanks to the housekeeping team — they were truly amazing! The room was cleaned to a very high standard every day, towels were neatly arranged, and everything was refreshed beautifully. You can really tell they take pride in their work. The overall service was excellent, staff were friendly and professional, and the atmosphere was very welcoming. I would definitely stay here again and highly recommend this hotel to anyone looking for comfort and great service. Thank you for making my stay so pleasant! Read less

Spent three nights at this hotel with my family during our Umrah trip, and the entire experience from check-in to check-out was exceptional. We truly received five-star service throughout our... Read more

Spent three nights at this hotel with my family during our Umrah trip, and the entire experience from check-in to check-out was exceptional. We truly received five-star service throughout our stay. A special thanks to sister Layan at reception, who was incredibly kind and helpful. She went above and beyond to ensure our stay was comfortable and memorable, Alhamdulillah. The buffet breakfast was excellent, offering a wide variety of delicious dishes each morning. We stayed in rooms 1428 and 1423 and the housekeeping team did a fantastic job keeping our rooms spotless and well-maintained throughout. We would definitely choose to stay here again on our next visit, inshaAllah. Read less

The welcome was truly excellent from the very first day I entered the room. I had an excellent stay at Saja Al Madinah. The hotel is clean, peaceful, and very well... Read more

The welcome was truly excellent from the very first day I entered the room. I had an excellent stay at Saja Al Madinah. The hotel is clean, peaceful, and very well maintained. The room service was exceptional, with great attention to detail. A special thank you to Mehdi Hassan, whose professionalism, kindness, and dedication truly stood out. He made the experience even more enjoyable. I highly recommend this hotel for its comfort, high‑quality service, and remarkable staff. Read less

Amazing workers on the 14th floor very accommodating and helpful. Helped us with multiple things, always kind and respectful and very sincere. Would definitely recommend and very much appreciated the... Read more

Amazing workers on the 14th floor very accommodating and helpful. Helped us with multiple things, always kind and respectful and very sincere. Would definitely recommend and very much appreciated the workers here. Rooms are very nice and big there is lots of space and not too far from the mosque. Read less

We have reached the hotel later night, the front desk receptionist was extremely nice and did our check-in immediately. He even upgrade our room for free. The hotel is just few... Read more

We have reached the hotel later night, the front desk receptionist was extremely nice and did our check-in immediately. He even upgrade our room for free. The hotel is just few steps away from our prophet's and the way takes you exactly to ladies entrance door. The hotel extremely advisable and certainly worth the money. A small request to work on enhance the quality of breakfast meals Read less

The quint room we have is great and spacious. We stayed heere before will stay again. Masjid nabavi 1 min walk frm hotel. the room clean and cleaner were great.... Read more

The quint room we have is great and spacious. We stayed heere before will stay again. Masjid nabavi 1 min walk frm hotel. the room clean and cleaner were great. Specailly sharif came to clean room evryday.Taxi and local food shop next to hotel. Some room have uhud view. Which we had last time. Read less

Stayed at saja al madinah,second floor(228)with a beautiful view of mount uhud. It only took a few minutes to reach the ladies’ section of the mosque, an incredible blessing.... Read more

Stayed at saja al madinah,second floor(228)with a beautiful view of mount uhud. It only took a few minutes to reach the ladies’ section of the mosque, an incredible blessing. Alhamdulillah. The house keeping service was excellent on this floor.Especially a big thanks to Mohammed Shahadat and Yasin Araft for coming everyday and going above and beyond. The front desk was also very helpful when my son was unwell. The breakfast could do with more of a variety. Some days the kids didn't eat as the pancakes are premade and taste rubbery. Though I did enjoy the eggs daily. The close by shops and pharmacy were really useful making it incredibly convenient. Read less

We stayed at Saja Al Madinah in February 2025 for a week, and it truly ranks among the best hotels we’ve experienced in Madinah. From our room, we had a... Read more

We stayed at Saja Al Madinah in February 2025 for a week, and it truly ranks among the best hotels we’ve experienced in Madinah. From our room, we had a beautiful view of Mount Uhud and the main roads of the city. One of the most convenient features was the side exit, which opened directly into the grand street leading straight to Masjid of RasoolAllah (SallAllahu Alayhi wa Aalihi wa Sallam). It took barely 1–2 minutes to reach the ladies’ section of the mosque, an incredible blessing. Alhamdulillah. The hotel service was generally good, though we occasionally had to remind the housekeeping staff more than once for room cleaning. Still, considering it’s one of the older and more established hotels in the area, the overall comfort and experience made up for it. One thing I wouldn’t recommend, however, is including their breakfast in your package. The buffet doesn’t quite justify the price, you can easily find better, more affordable options at nearby food spots. Another plus was the availability of useful amenities right next door including laundry shops and a pharmacy. Bin Dawood and Taiba Center are just across the street, making shopping and errands incredibly convenient. If you’re able to spend a little more, I would highly recommend this hotel. The proximity to the mosque alone is worth every riyal. Would definitely stay here again. Read less

hotel is walking distance from prophet masjid. Easy to reach with taxi and not busy area. The room has 5 comfortable beds but the room was not in good condition... Read more

hotel is walking distance from prophet masjid. Easy to reach with taxi and not busy area. The room has 5 comfortable beds but the room was not in good condition for 4 star hotel. Furniture was broken, cabinets were loose, washroom felt like its gone through fixing but quality of work is very bed. Front door lock was also not working Read less

Just came back from 2-week-long Umrah trip. We stayed at this hotel for 5 nights. The hotel is very close to harram Nabawi. You can come back between the prayers... Read more

Just came back from 2-week-long Umrah trip. We stayed at this hotel for 5 nights. The hotel is very close to harram Nabawi. You can come back between the prayers and take a quick shower or nap if you need it. The rooms are very clean and the hotel constantly smells very pleasant. The staff is very helpful and friendly. I have to specifically mention about the morning shift of the restaurant and their amazing server Islam because they truly deserve to be mentioned and remembered. They go above and beyond to keep the customers happy and well fed. Thank you brothers for helping us during our stay and leaving with great memories! Read less

Alhamdulillah very happy with our stay. Its our second time back at this hotel. I am currently staying at this hotel and would highly recommend it. The rooms are exceptionally... Read more

Alhamdulillah very happy with our stay. Its our second time back at this hotel. I am currently staying at this hotel and would highly recommend it. The rooms are exceptionally clean, spacious, and very comfortable. We also have a nice partial Haram view, which is a bonus. The location is superb, with just a short 3-minute walk to the Haram. To top it off, we got a complimentary upgrade to a three-bedroom suite with a lounge and dining area, which was a pleasant surprise. Thank you to all at Saja Read less

The hotel and the service was very well. Nishu and Shareef ensured that the rooms were cleaned every day. They were respectful and would come as in when we needed... Read more

The hotel and the service was very well. Nishu and Shareef ensured that the rooms were cleaned every day. They were respectful and would come as in when we needed and would not come into our rooms without our permission. Very respectful and very good service made our trip much easier as they would not touch or belongs but would also ensure the room was clean. Ensuring that advice and guidance was given at all times Read less

We had a wonderful stay at this excellent hotel in Madina. The infrastructure is perfect, and the room was a decent size, equipped with all the necessary amenities. Housekeeping, reception,... Read more

We had a wonderful stay at this excellent hotel in Madina. The infrastructure is perfect, and the room was a decent size, equipped with all the necessary amenities. Housekeeping, reception, and room service were all top-notch. From the bellboy to the managers, every staff member displayed genuine hospitality. The breakfast at the restaurant was another highlight of the stay. A special mention goes to the chef who was frying omelets — a humble gentleman full of energy, politeness, and respect. His cheerful attitude added a warm touch to our mornings. Highly recommended for anyone visiting Madina! Read less

Lovely hotel in a very lovely location. freindly staff especially room cleaner name is nishu n sarif. Well mannered. Looked after room really well. Couldn't fault their work. Location of... Read more

Lovely hotel in a very lovely location. freindly staff especially room cleaner name is nishu n sarif. Well mannered. Looked after room really well. Couldn't fault their work. Location of the hotel is literally minutes away from masjid nabawi h kstaff are really caring. They would always call our room to see if we need anything everyday without a miss. Rooms: 5/5 | Service: 5/5 | Location: 5/5 Read less