Euro Africa December Umrah

I would like to thank the reception team, especially Mr Khaled Alzahrani and Ms Rahaf Alzahrni. They were very understanding and truly did their best to help me check in earlier. It meant... Read more

I would like to thank the reception team, especially Mr Khaled Alzahrani and Ms Rahaf Alzahrni. They were very understanding and truly did their best to help me check in earlier. It meant a lot to me after a long journey. Thank you for your kindness and genuine care🤍 I would also like to thank everyone working here in Al Shohada hotel. The entire team is welcoming, professional, and always ready to help. You truly make guests feel comfortable and valued. Thank you 🤍 Read less

I had a very pleasant stay at Al Shohada Hotel. The hotel is clean, comfortable, and well-organized, with a calm atmosphere that makes you feel welcome from the moment you... Read more

I had a very pleasant stay at Al Shohada Hotel. The hotel is clean, comfortable, and well-organized, with a calm atmosphere that makes you feel welcome from the moment you arrive. The rooms were tidy and well maintained, and the overall service was excellent. The hotel’s location is also very convenient, as it is not far from Masjid Al Haram, making it easy to reach for prayers and visits. I would especially like to thank the receptionist Rahaf (رهف) for her kindness and professionalism. She was very helpful, polite, and always ready to assist with a smile, which truly made a difference in my stay. Her warm welcome and positive attitude reflect the high level of service at the hotel. I highly recommend Al Shohada Hotel to anyone looking for a comfortable stay with great customer service. Read less

We stayed at Al Shohada Hotel in Makkah for three nights from 25th to 28th January,2026 and our experience was excellent. The hotel’s service was outstanding, the rooms were very... Read more

We stayed at Al Shohada Hotel in Makkah for three nights from 25th to 28th January,2026 and our experience was excellent. The hotel’s service was outstanding, the rooms were very clean, and the overall environment was comfortable and peaceful. The breakfast was delicious and well-organized, with a good variety of food. I would especially like to highlight Miss. Rahaf, the Customer Service Manager. She was extremely polite, professional, and caring. She checked on us several times during our stay and made sure that everything was perfect. Her attitude and hospitality truly made our stay more comfortable and memorable. I highly recommend Al Shohada Hotel to families and pilgrims visiting Makkah. We are very satisfied with their service and would love to stay here again in the future. Read less

I give ⭐️⭐️⭐️ for the rooms but I will give ⭐️⭐️⭐️⭐️⭐️ for the restaurant. I had a very pleasant experience at this restaurant in Al Shohada, Makkah. One of the staff Mr.Khaled... Read more

I give ⭐️⭐️⭐️ for the rooms but I will give ⭐️⭐️⭐️⭐️⭐️ for the restaurant. I had a very pleasant experience at this restaurant in Al Shohada, Makkah. One of the staff Mr.Khaled Mohammad Fayez was extremely friendly, polite, and professional. From the moment we arrived, we felt warmly welcomed. He was attentive, responsive, and always ready to help with a smile. The manager Mr.Ahmed Salama showed great leadership and personally ensured that everything was well organized and that customers were satisfied. The service was fast and efficient, which made our dining experience very comfortable. Overall, the excellent service provided by both the manager and staff made this visit truly enjoyable. Thank you for your excellent services. Read less

Great value for money, is around 6-8 minutes away from Haram while charging half the price of hotels which are next to Haram. The location is the best point, small... Read more

Great value for money, is around 6-8 minutes away from Haram while charging half the price of hotels which are next to Haram. The location is the best point, small shops next to it and easy walk to Haram. The rooms are generally good and provided with usual sufficient amenities. Great hotel lobby and there are few more interesting things like an ice cream shop etc. Several lifts so never have to wait long. The rooms facing backwards towards hill get almost no noise Few negative points however - the hotel building is probably old and some small things require maintenance. That is why i do not think the rooms are at 5-star level. The quadruple rooms have 2 beds which are usually smaller but comfortable. They however make the room a bit congested. Overall i find it to be a great option for those who want proximity to Haram but also dont want to spend a lot on being closer to it. The reception staff was nice and checkin was quick. The porters are also efficient and nice. Read less

I stayed here for 6 days and 5 nights. It was nothing short of splendour. I am happy that I chose this hotel. Albeit 10 minutes walk to Al Haram,... Read more

I stayed here for 6 days and 5 nights. It was nothing short of splendour. I am happy that I chose this hotel. Albeit 10 minutes walk to Al Haram, it was still a pleasant place. Shout out to Sierra Leone, the ever helpful luggage officer and Ms. Reefal (I hope I get her name right). The rooms are spacious and comfortable with good beddings and pillow. No complaints whatsoever. Read less

The stay at Al Shohada was an amazing experience. The service, hospitality and cleanliness was all top tier. Its also not too far from the haram, I would definitely recommend... Read more

The stay at Al Shohada was an amazing experience. The service, hospitality and cleanliness was all top tier. Its also not too far from the haram, I would definitely recommend this place. Would go again. Read less

I booked al shohada for 3 days 2 triple rooms with full board. It was excellent value for money. Mohammed rawther was excellent with his customer service and professionalism so... Read more

I booked al shohada for 3 days 2 triple rooms with full board. It was excellent value for money. Mohammed rawther was excellent with his customer service and professionalism so were mohammed salama and mehmood islam they were all excellent great customer service. Keep up the good work guys, will definitely book this hotel again and again. Read less

I would like to extend my deepest thanks and appreciation to Al Shohada Hotel for their exceptional hospitality. From the moment of arrival until departure, every detail was handled with... Read more

I would like to extend my deepest thanks and appreciation to Al Shohada Hotel for their exceptional hospitality. From the moment of arrival until departure, every detail was handled with the utmost professionalism and care. The management and the entire team went above and beyond to make my stay comfortable and memorable. The service was outstanding — warm, attentive, and genuinely caring. The staff’s professionalism and dedication reflect the high standards of the hotel, and it truly made a difference in my experience. The room was spacious, clean, and very comfortable, providing everything I needed for a relaxing stay. The housekeeping team kept it spotless every day, which added greatly to the comfort and peace of mind during my visit. I also had the pleasure of enjoying the hotel’s buffet, which offers a wide selection of international dishes with great taste and quality. Every meal was delightful and complemented perfectly by the attentive service. A special thanks to the cleaning service team for keeping everything in perfect condition, and to the reception staff for their warm welcome, efficiency, and continuous support throughout my stay. I am sincerely grateful for the kindness, respect, and excellence I experienced throughout my visit. Al Shohada Hotel is not only a place to rest but a place where guests are treated like family. The management deserves the highest praise for leading with vision, professionalism, and genuine care — qualities that set this hotel apart and make every guest feel truly valued. Read less

Completely Unacceptable Service – Never Again! We traveled with our entire family and had clearly requested rooms next to each other when we made the booking. This request was confirmed by... Read more

Completely Unacceptable Service – Never Again! We traveled with our entire family and had clearly requested rooms next to each other when we made the booking. This request was confirmed by the hotel in advance. However, upon arrival, we were given rooms that were far apart, without any explanation or apology. When we addressed this issue at the reception, we were met by a receptionist named Fatima – and her behavior was absolutely outrageous. She was extremely rude, raised her voice, threw our room keys at us, and told us to leave. Such disrespectful, aggressive, and unprofessional conduct is completely unacceptable in any service environment, let alone a hotel. We then escalated the matter to the manager, who was just as unhelpful and dismissive. Instead of taking responsibility, he defended the receptionist’s behavior and offered no support whatsoever. After much pressure, we were finally given the rooms we had originally been promised. However, from that point on, the staff continued to treat us with hostility. When we called to request basic necessities like toilet paper or bottled water, we were told we “had no right” to ask for anything – simply because we had dared to complain. Our clear impression: This hotel only treats certain guests – especially Arab visitors – with respect. Guests from the EU or Asia are treated as second-class. My advice: Avoid this hotel at all costs. There are many other places where professionalism, fairness, and basic human decency are still valued. Read less

Al Shohada Hotel is a great place to stay. The rooms are clean and comfortable, the service is professional. I would like to give special thanks to Robiul Islam (bell boy)... Read more

Al Shohada Hotel is a great place to stay. The rooms are clean and comfortable, the service is professional. I would like to give special thanks to Robiul Islam (bell boy) for his warm and helpful service 24/7. Truly professional and humble. Highly recommended for anyone visiting Makkah. Read less

I loved staying at Al Shohada Hotel.Good hotel really clean. The people here and Bellman Farhadul Islam very Good Job and And Helpfull. Room super clean. has open buffet with... Read more

I loved staying at Al Shohada Hotel.Good hotel really clean. The people here and Bellman Farhadul Islam very Good Job and And Helpfull. Room super clean. has open buffet with many of dish really delicious. The hotel is close to everything around. You just walking 10 minutes to the Haram. Read less

Good hotel really clean. The people here is very nice super clean has open buffet with many of dish really delicious. The hotel is close to everything around. You just... Read more

Good hotel really clean. The people here is very nice super clean has open buffet with many of dish really delicious. The hotel is close to everything around. You just walking 10 minutes to the Haram. Read less

Praise be to Allah who blessed us with the opportunity to perform Hajj. We stayed at Al Shohada Hotel in Makkah, and all praise is due to Allah — we... Read more

Praise be to Allah who blessed us with the opportunity to perform Hajj. We stayed at Al Shohada Hotel in Makkah, and all praise is due to Allah — we were surrounded by comfort provided by all the staff, whether at reception, in the restaurant, or in room service. What truly made me happy, however, was seeing the hotel management present everywhere — from the reception hall to the restaurants — ensuring food quality and outstanding service, walking through the corridors to inspect cleanliness and how the rooms were being cleaned, and reviewing even the smallest details to guarantee the comfort of the guests. This was my first encounter with Mr. Mohamed Taha, who was personally checking the readiness of the rooms. When I asked one of the staff members about him, I was told he is the General Manager of the hotel — this increased my respect and admiration for the place I was staying in. For this reason, I wanted to thank all the hotel staff, and especially the management who trained their employees in the right way, so they treat the guests as if they were part of their own family. Thank you Mr. Mohamed Taha and Mr. Khaled Al Shanbari. I also won’t forget to thank the restaurant management — Mr. Nasser Abu Deeb, Mr. Ahmad Salama, Chef Mohsen, Chef Hatem, and Chef Adel. Wishing everyone continued success and progress always. Read less

Close to Haram (10 to 15 min). Very good and spacious rooms. The service is very good. They checked if we need anything and if our stay is going well.... Read more

Close to Haram (10 to 15 min). Very good and spacious rooms. The service is very good. They checked if we need anything and if our stay is going well. Thank you Rifal. The restaurant is very good. The food is tasty. Read less

During my stay at [Hotel Al shohada], I received exceptional service in the restaurant, courtesy of [Nasser Abu Deeb 1] and [Abdul Khaliq 2]. Their professionalism, attentiveness, and warm hospitality... Read more

During my stay at [Hotel Al shohada], I received exceptional service in the restaurant, courtesy of [Nasser Abu Deeb 1] and [Abdul Khaliq 2]. Their professionalism, attentiveness, and warm hospitality made our dining experience unforgettable. From the moment we arrived, they greeted us with genuine smiles and made sure we felt welcome. They had extensive knowledge of the menu, provided excellent recommendations, and ensured that every dish was presented to perfection. Their attention to detail and friendly demeanor created a wonderful atmosphere, making our meal even more enjoyable. A huge thank you to them for their outstanding service! Their dedication and passion for hospitality reflect the high standards of [Hotel Al shohada]. I highly recommend dining here and look forward to returning in the future! Rating: ⭐⭐⭐⭐⭐ Read less

We stayed from 17-march till 20-march Check in and check out was fast and smooth 15-20 mins walk to kaaba Rooms are good, need more toilet papers in the bathroom ,they only put... Read more

We stayed from 17-march till 20-march Check in and check out was fast and smooth 15-20 mins walk to kaaba Rooms are good, need more toilet papers in the bathroom ,they only put one roll. The hotel mosque doesn’t follow the haram prayers which made us sad a little. The Rooms doesn’t have the haram speakers ,only in the hallways After maghrib prayer they offer very good arabic coffee in the lobby and dates. Overall experience was very good. Read less

Stayed there for one night and left because of rude attitude and decided to move to Elaf Kinda which was Alhamdulillah a best decision. Facilities, rooms, equipment etc. are good... Read more

Stayed there for one night and left because of rude attitude and decided to move to Elaf Kinda which was Alhamdulillah a best decision. Facilities, rooms, equipment etc. are good but front desk service staff as other people also responded they don't know how to welcome or deal with guests. Will not recommend due to rude attitude of staff specially Arabic lady and the Arab man at the front desk/reception. Read less

A truly humbling experience being in the holiest land and this is the service I get. I am constantly in contact with housekeeping and reception. It has been 2 days... Read more

A truly humbling experience being in the holiest land and this is the service I get. I am constantly in contact with housekeeping and reception. It has been 2 days and they haven’t made up the room/ changed the sheets/ emptied the bins. I thought I would spend extra since I’m coming with my parents to perform Umrah. Food is mid too. Read less

I had a great stay at Al Shohada Hotel. The staff is incredible, breakfast was great, the room was enormous and clean, the location is one of the best features... Read more

I had a great stay at Al Shohada Hotel. The staff is incredible, breakfast was great, the room was enormous and clean, the location is one of the best features together with the Head Chef, who cooks great. All in all - FANTASTIC 😍 Read less

What an experience we had. The hotel is really nice and the staff are really good. The restaurant on the other hand is another experience the food is incredible & the... Read more

What an experience we had. The hotel is really nice and the staff are really good. The restaurant on the other hand is another experience the food is incredible & the host what a great guy what a great and a wonderful person he is. You should try the hotel moreover the restaurant . Read less

Friendly and generous caretakers, they let me rest in the hotel lobby, even if it was just for a while to wait for a friend who was doing Umrah. May... Read more

Friendly and generous caretakers, they let me rest in the hotel lobby, even if it was just for a while to wait for a friend who was doing Umrah. May Allah reward them with bless for their services. 👍 Read less