Economy Half Term Umrah 2024

The hotel’s location was very convenient, which we appreciated. Unfortunately, the service was extremely disappointing. In a multi-bed room, we were provided with only one towel. There was no shampoo or... Read more

The hotel’s location was very convenient, which we appreciated. Unfortunately, the service was extremely disappointing. In a multi-bed room, we were provided with only one towel. There was no shampoo or soap available, which was highly inconvenient. Additionally, the mirror placement in the room was impractical and made getting ready unnecessarily difficult. We also reported a lost item, but the response we received was unacceptable. We were told it might have been thrown in the bin. It’s hard to understand how personal belongings could be mistaken for trash without proper checking. This lack of care and attention was very frustrating. Overall, while the location was good, the service standards need serious improvement. Read less

If you are looking to save money and happy to walk 20min to Haram, then this would be a perfect choice for you. Has all facilities like other places however... Read more

If you are looking to save money and happy to walk 20min to Haram, then this would be a perfect choice for you. Has all facilities like other places however not so luxury. Convenient for Asian food lovers, it’s close to Bangladeshi restaurants. Read less

A great hotel with excellent service. The environment is clean and peaceful, and the room was well-maintained and comfortable. The staff were helpful and respectful, making the entire stay hassle-free.... Read more

A great hotel with excellent service. The environment is clean and peaceful, and the room was well-maintained and comfortable. The staff were helpful and respectful, making the entire stay hassle-free. I had a positive experience and would confidently recommend this place. Read less

Location wise awesome, service also good. Bad thing is road closes from hotel side before namaz and may open after 30 minutes. Furthermore, hotel bell boys charge upto 50 riyals... Read more

Location wise awesome, service also good. Bad thing is road closes from hotel side before namaz and may open after 30 minutes. Furthermore, hotel bell boys charge upto 50 riyals for your luggage to move from hotel to vehicle if front side of road closed. Read less

Terrible experience at this hotel. The staff was completely uncooperative, and the room was so cramped that there was no space for luggage. You couldn't even open the door fully... Read more

Terrible experience at this hotel. The staff was completely uncooperative, and the room was so cramped that there was no space for luggage. You couldn't even open the door fully because of the way they had arranged four beds in the room. The rooms smelled bad, with visible cockroaches, and the Wi-Fi connection was very intermittent. The garbage wasn't picked up for two days. The TV was 15 years old with no remote, and the air conditioner remote was out of batteries. The worst part was the bathroom, which was always wet due to improper drainage Read less

The best thing about this hotel is location. It is located opposite to Kabotar Chowk on ibrahim khalil road very close to haram pak just 4-5 minutes walk to reach... Read more

The best thing about this hotel is location. It is located opposite to Kabotar Chowk on ibrahim khalil road very close to haram pak just 4-5 minutes walk to reach inside haram. Good for families with children and old age people. Rooms are too small that you can’t open your luggage easily. Washrooms are also tiny but are comfortably usable. Lifts are also available and are reasonable. It’s not a luxury option but good for those who want to live in economy near haram pak and can easily go there for all prayers. Service is not good. I must say it’s a self service accommodation where you have to do your own. They do room service after 3-4 days so you have to maintain your room yourself. A small refrigerator is available in room and it was working properly. You must carry your Kettle and towels with you if you’re planning to stay here. Many restaurants are near by the hotel and you can find many options for food. Ac is good. Beds were small but they were good and clean to sleep. Check in time is 4:00 pm Read less

its a place just pass your time.... it should be a last resort for a person to choose. very small rooms... with no facilities at all.... even the cleaning services are not available.... only good... Read more

its a place just pass your time.... it should be a last resort for a person to choose. very small rooms... with no facilities at all.... even the cleaning services are not available.... only good this was its location..... otherwise its not good for a family... disappointed Read less

I took a room of four beds for two ppl. And too pack if its for four ppl as the room size of four is the same as two. Quite comfy... Read more

I took a room of four beds for two ppl. And too pack if its for four ppl as the room size of four is the same as two. Quite comfy as for accomodation. Toilet aircond tv all there. And small fridge. The facilities are as old hotel as it can be. So dont expect more Read less

Very congested bedrooms just like a store room including lifts also. Lift is very old, capacity is for 4 people at a time. Always long que on lift, very difficult... Read more

Very congested bedrooms just like a store room including lifts also. Lift is very old, capacity is for 4 people at a time. Always long que on lift, very difficult to reached harm for prayers on time. Not recommended Read less

I wish there is options for no star WORSE hotle series stayed 5days room not cleaned once even asked everyday also u need to chase... Read more

I wish there is options for no star WORSE hotle series stayed 5days room not cleaned once even asked everyday also u need to chase for new towels Very small rooms Nothing best if i think of Stay away Read less

I thank the seller at this hotel I met my congregation to deliver the order but my congregation was praying at the Nabawi Mosque and I didn't know where to leave... Read more

I thank the seller at this hotel I met my congregation to deliver the order but my congregation was praying at the Nabawi Mosque and I didn't know where to leave him. Finally I asked the merchant inside the hotel in a friendly and gentle manner, he answered, "May I thank you as much as" for the merchant inside the Al Marsya Hotel. May Allah reward you with your kindness Read less

Not so good. The rooms are smelly, small and most electrical appliances don't work. Fridge, TV was not working in my room. Intercom was also not working and WiFi service... Read more

Not so good. The rooms are smelly, small and most electrical appliances don't work. Fridge, TV was not working in my room. Intercom was also not working and WiFi service is extremely pathetic. Read less

Good but when I complained to the hotel management about the Wi-Fi issue, they said that the router on this side was faulty and could not be fixed at the... Read more

Good but when I complained to the hotel management about the Wi-Fi issue, they said that the router on this side was faulty and could not be fixed at the moment. When I asked how long it would take to fix, they repeated the same response: "It cannot be fixed right now. Read less

The only good thing that we are no insects in the room so far. Bathroom is vey smelly and ugly ( No leaks so far). Floor is not clean. Kettle is rusty. Bed sheets... Read more

The only good thing that we are no insects in the room so far. Bathroom is vey smelly and ugly ( No leaks so far). Floor is not clean. Kettle is rusty. Bed sheets are not clean. No tea or coffee in the room. Noise from the corridor all the time like there is no door. Fridge door doesn't close ( it is working though). Really the lesson is learned. Read less

I booked with them and asked them on phone if i can do check in early at 1pm they said yes you can come. Upon arrival the receptionist lady was... Read more

I booked with them and asked them on phone if i can do check in early at 1pm they said yes you can come. Upon arrival the receptionist lady was extremely rude and saying 4pm check in and when i asked after an hour if there is any available now then she screamed saying 4 means 4. She said khalas go. Don’t come to this hotel if you want self respect Read less

Very badly maintained. No extra toilet papers were given, when asked told me to buy myself. Hadn't cleaned the room even when requested. Their service is very bad, even... Read more

Very badly maintained. No extra toilet papers were given, when asked told me to buy myself. Hadn't cleaned the room even when requested. Their service is very bad, even the cleaners were not respectful. Read less

A really great experience with family, the rooms were greatest smelly at all the bathroom however wasn't cleaned so we had to get it done when we arrived, everything was... Read more

A really great experience with family, the rooms were greatest smelly at all the bathroom however wasn't cleaned so we had to get it done when we arrived, everything was great the staff was really nice, location was great, the heaters, air conditioners were perfect, a lovely experience would recommend this hotel Read less

The worst services. The overall hotel is pathetic. Room service is extremely poor. There is one extreme rude guy in reception (Fawad) who doesn't know even the abc of how... Read more

The worst services. The overall hotel is pathetic. Room service is extremely poor. There is one extreme rude guy in reception (Fawad) who doesn't know even the abc of how to talk to people. There are better properties around to stay in less prices than them. I stayed there and the AC was not working fine. They sent guys to fix it two times. However, those visits were just a show. Nothing happened, and I spent the night in a very hot room while I am writing this review. Read less

Very small rooms without any WIFI or KETTLE. No towels were provided. Blankets were smelly and rooms had bad smell. Only good Thing is that it is close to Haram. Do not book this... Read more

Very small rooms without any WIFI or KETTLE. No towels were provided. Blankets were smelly and rooms had bad smell. Only good Thing is that it is close to Haram. Do not book this if you are going with family. Read less

Mr. Abu Nasir owner of the hotel was very nice. We reached hotel late night when our room was not available, so he gave my family full suite for one... Read more

Mr. Abu Nasir owner of the hotel was very nice. We reached hotel late night when our room was not available, so he gave my family full suite for one night without extra charges. His way of dealing is excellent. I highly recommend to have talked to him when booking. He will not disappoint. One suggestion is to improve room service and cleaning. Rest of the services are fine for price. Read less