Travelway Ltd
Greenford
About Travelway Ltd
Travelway is a UK-based Hajj and Umrah operator with Saudi Ministry of Hajj permit, ATOL credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Travelway
Travelway Ltd is a UK-based Hajj and Umrah travel agency located at Office No. 14, Rockware Business Centre, 5 Rockware Ave, Greenford, UB6 0AA. The agency holds an ATOL licence (number 5964) issued by the UK Civil Aviation Authority, a Saudi Ministry of Hajj permit.
Services Offered
Travelway offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 02089002772 or [email protected] for current package prices and availability.
Pros
- ATOL protected (5964) — financial protection if the company ceases trading
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Travelway has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing Greenford-area Hajj and Umrah agents, consider these operators:
- Easy Hajj Ltd — Greenford-area Hajj and Umrah agent
- Al-Mouna Ltd — Greenford-area Hajj and Umrah agent
- Maqaam Tours — Greenford-area Hajj and Umrah agent
Frequently Asked Questions
Is Travelway ATOL protected?
Yes. Travelway holds ATOL licence number 5964, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Travelway been in business?
The exact founding date is not listed on their HalalTrek profile. Contact them directly for company history.
Where is Travelway based?
Their office is at Office No. 14, Rockware Business Centre, 5 Rockware Ave, Greenford, UB6 0AA. Contact them at 02089002772.
Is Travelway IATA accredited?
IATA accreditation has not been confirmed on their HalalTrek listing. This does not necessarily mean they lack it — verify directly.
Does Travelway offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Travelway’s credentials are reasonable. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (12)
Think carefully before booking through this company. They claim their responsibility ends once the ticket is issued, yet they also block customers from managing their own booking directly with the airline. That leaves you stuck relying on them for changes or support when they are refusing to help. To make matters worse, the exact same flights were actually cheaper when booked directly with Etihad. Booking directly would have given us far more rights and protection. So we ended up paying more in commission while having less control over our own booking. If you value flexibility and being able to deal directly with the airline when something goes wrong, I’d strongly recommend booking with the airline itself rather than through this company.
late review however horrible hajj experience 2018. unorganised cheap accommodations with cheap poor quality food. rooms were double booked, standing around for hours with no information. well hajj operators have their days numbered as saudi will be taking full control off hajj packages and operations.
Assalamu Aleikum I would like to thank all Management and team leaders of the TravelWay for an amazing Hajj in 2019. All shortcomings aside as the TravelWay did amazing job. All team leaders are honest, sincere people. I was amazed with their Patience towards us. Most important things is they are people of Sunnah. All rituals and advices are done according to the Quran and Sunnah. I would recommend them to everyone who is willing to go for Hajj or Umrah. Thanks again TravelWay!!! May Allaah accept your Hajj and may Allaah reward you and allows us to meet in Jannah. Kind regards Komiljon Khakimov
Asalaamu alaikum, I would encourage anyone planning to undertake Hajj to go with Travelway. We had a wonderful experience this year, and their emphasis on following the Qur'an and the Sunnah was particarly reassuring. Special thanks to the group leaders for their daily reminders, and keeping the pilgrims informed throughout. May Allah, the Most High, accept our Hajj, and reward Travelway for their great service. Many thanks Hersey Nageye
Great company to travel with for both Hajj and Umrah, highly recommended this company for all your travels needs, very professional and meet all of our needs to a very high standard. May Allah reward them immensely Ameen. Thank you again.