Sylhet House Travel Centre Limited
LONDON
About Sylhet House Travel Centre Limited
Sylhet House Travel Centre is a UK-based Hajj and Umrah operator with Saudi Ministry of Hajj permit, ATOL credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Sylhet House Travel Centre
Sylhet House Travel Centre Limited is a UK-based Hajj and Umrah travel agency located at 6 Hessel Street, E1 2LP. The agency holds an ATOL licence (number 6739) issued by the UK Civil Aviation Authority, a Saudi Ministry of Hajj permit.
Services Offered
Sylhet House Travel Centre offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 02077024337 or [email protected] for current package prices and availability.
Pros
- ATOL protected (6739) — financial protection if the company ceases trading
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Sylhet House Travel Centre has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing LONDON-area Hajj and Umrah agents, consider these operators:
- Al Muntada Al Islami Travel — LONDON-area Hajj and Umrah agent
- Sky View Travels Ltd — LONDON-area Hajj and Umrah agent
- Flight Express Travel Ltd — LONDON-area Hajj and Umrah agent
Frequently Asked Questions
Is Sylhet House Travel Centre ATOL protected?
Yes. Sylhet House Travel Centre holds ATOL licence number 6739, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Sylhet House Travel Centre been in business?
The exact founding date is not listed on their HalalTrek profile. Contact them directly for company history.
Where is Sylhet House Travel Centre based?
Their office is at 6 Hessel Street, E1 2LP. Contact them at 02077024337.
Is Sylhet House Travel Centre IATA accredited?
IATA accreditation has not been confirmed on their HalalTrek listing. This does not necessarily mean they lack it — verify directly.
Does Sylhet House Travel Centre offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Sylhet House Travel Centre’s credentials are reasonable. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (12)
Very basic hajj packages. You get what you pay for. Services primarily for the cost conscious Bengali market. Hajj hotel is less than a mile from the masjid Al haram can take a long time to get to the masjid when it's busy. But I've got friends who stayed in the clock tower and it takes just as long waiting for lifts. Staff are helpful and very experienced.
Great service for Umrah. Using this Travel agency since last 12 years never had any issues. All of them are very helpful. some of the reviews I found may not true. If you want to pay for economy class service and wish to get 5 star hotel that will never work. Hotels in Mecca they run how they prefer not up to agents. I get what I paid for. Thanks for your help
We had an amazing first-time Umrah experience with Sylhet House Travel in February 2023. The journey was meticulously planned, ensuring a smooth and hassle-free pilgrimage. The staff was incredibly knowledgeable, assisting us every step of the way. Accommodations were comfortable and conveniently located near the holy sites. The spiritual guidance provided during the trip was enlightening, enhancing the overall experience. We are grateful for the exceptional service and support from Sylhet House Travel, making my Umrah journey truly unforgettable. Highly recommended!!
This agent is a absolute fraud don't go there to buy tickets, if you want tickets via emirates or qatar or turk then go direct to the main agent bright sun becasue they are a sub agent of bright sun and not the main agent. Had the worst experience ever dealing with shah nawaz and his brother. These two guys have one face when they want your money but another face when you get a refund from them. I paid them £4600 plus £340 for domestic flights but when I Couldn't travel and gave them plenty of notice it took them four months to only refund me a partial figure of £2800 and the rest they pocketed like cheap thiefs. Absolute fraudsters and liars these guys are. They initially said fourweeks but when I contact after 4 weeks they kept making disgusting excuses and lies and blaming emirates airlines for the delay but when I contact emirates I get to know the truth and these cowboys lied.
Alhamdulillah what a great experience I had Sylhet house the hospitality I got during Hajj 2019 was amazing from the hotel staff services was excellent transportation was great I would highly recommend Sylhet house for any umrah or Hajj booking...