Onecall Travels Ltd
LONDON
About Onecall Travels Ltd
Onecall Travels is a UK-based Hajj and Umrah operator with ATOL, IATA, Saudi Ministry of Hajj permit credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Onecall Travels
Onecall Travels Ltd is a UK-based Hajj and Umrah travel agency located at 131 Whitechapel Road, E1 1DT. The agency holds an ATOL licence (number 11146) issued by the UK Civil Aviation Authority, IATA membership, a Saudi Ministry of Hajj permit.
Services Offered
Onecall Travels offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 02073779385 or [email protected] for current package prices and availability.
Pros
- ATOL protected (11146) — financial protection if the company ceases trading
- IATA accredited — meets international airline ticketing standards
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Onecall Travels has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing LONDON-area Hajj and Umrah agents, consider these operators:
- Ibrahim Tours — LONDON-area Hajj and Umrah agent
- Yourtravelshop.com — LONDON-area Hajj and Umrah agent
- Dome Tours International Ltd — LONDON-area Hajj and Umrah agent
Frequently Asked Questions
Is Onecall Travels ATOL protected?
Yes. Onecall Travels holds ATOL licence number 11146, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Onecall Travels been in business?
The exact founding date is not listed on their HalalTrek profile. Contact them directly for company history.
Where is Onecall Travels based?
Their office is at 131 Whitechapel Road, E1 1DT. Contact them at 02073779385.
Is Onecall Travels IATA accredited?
Yes. They hold IATA accreditation, meaning they meet international standards for airline ticket sales.
Does Onecall Travels offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Onecall Travels’s credentials are strong. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
IATA
International Air Transport Association - Global airline industry standards
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
Customer Reviews (14)
Assalamualaikum brothers and sisters, aunties and uncles, I would highly recommend one call tours, the service, hospitality is absolute spectacular. You gain more knowledge of Islam as you embark on a journey to complete your umrah. I would highly recommend one call tours and in sha Allah I cannot wait to go hajj with one call tours again. Special shoutout to uncle yaseen for his love and Beautiful service. May Allah swt bless you with a long, healthy life and may Allah swt bless you even more for showering your knowledge onto others. Ameen ya rabb🤲🏼
We had an excellent experience with One Call Travel during our Umrah trip. It was truly a pleasure to travel with Yasin Bhai, who led the group exceptionally well. His communication was outstanding — he always made sure everyone was informed, comfortable, and that all questions were answered clearly and patiently. He guided us through the ziyaarah beautifully, explaining everything according to the teachings and Sunnah of our beloved Prophet Muhammad (Sallallahu Alayhi Wa Sallam). His knowledge and dedication made the experience even more meaningful and spiritually uplifting. We thoroughly enjoyed our time in Medina and Makkah, and the entire Umrah journey was well organised and memorable. I would highly recommend One Call Travel to anyone planning their Umrah. May Allah reward them for their efforts and excellent service.
Assalamu Alaykum wa rahmatulahi wa barakatuh A Special Thank you to Yasin & OneCall Travel for their amazing service and coordination of our Umrah Trip. I met alot of amazing travellers in our group, who treated my Mum and I like family. I would highly recommend Yasin & OneCall Travel, especially if its your first or even 2nd time. 5 star hotels, Tours/Ziyarah, Several Trips to Masjid Quba to gain the reward of Umrah!
I can’t express enough how beneficial this trip to Umrah has been. It’s not just about performing Umrah, but truly understanding the rights and significance connected to this sacred act. The importance of this spiritual journey is beautifully explained by Br. Yasin in a way that people of all ages can understand and connect with. Br. Yasin ensures that all age groups are accommodated, whether it’s children, the elderly, or those who require additional assistance such as a wheelchair. His attention to detail and care for every individual truly stand out. The daily reminders shared by Br. Yasin are truly appreciated, as they help you stay connected to your Iman and keep your heart focused throughout the journey. This is the second time travelling to Umrah with Br. Yasin, and I can only say that it has once again been a beautiful and spiritually uplifting journey for me and my family. Travelling with One Call and Br. Yasin makes the entire experience smooth, insightful, and deeply meaningful. I cannot praise Br.Yasin enough for how he supports everyone throughout the trip, whether it’s helping us understand a particular hadith or offering advice on the best local places to eat. His guidance, patience, and knowledge truly elevate the experience. A gentle piece of advice to all: please do not hesitate to contact One Call for any advice or guidance regarding your Umrah trip. You will not be disappointed.
I traveled with my wife and children for Umrah during the October half-term with One Call Travel and it was an absolutely blessed and well-organised experience. Brother Yasin, went above and beyond to ensure that every part of the journey was smooth, comfortable, andmost and in full accordance with the Qur’an and Sunnah. From the very beginning, Brother Yasin handled everything with professionalism and sincerity. He provided clear guidance on each step of the Umrah process, ensuring we performed our acts of worship correctly and with understanding. His advice was always rooted in authentic teachings, which made the spiritual side of our trip even more meaningful. The hotels in both Makkah and Madinah were close to the Haramain. What truly set this trip apart was the personal care and attention to detail. Brother Yasin regularly checked in to make sure everything was going well and offered gentle reminders and tips that helped us stay connected to the purpose of our journey. Alhamdulillah, we returned home spiritually refreshed and grateful for such a beautiful experience. I would highly recommend One Call Travel to anyone planning their Umrah especially those who value sincerity, reliability, and a trip organised fully in line with the Qur’an and Sunnah.