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Al Hidaayah Travel

Birmingham

26 years experience ATOL: 10509
5.0
21 reviews

About Al Hidaayah Travel

Quick Verdict
Al Hidaayah Travel is a 26+ years UK-based Hajj and Umrah operator with ATOL, IATA, Saudi Ministry of Hajj permit credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.

About Al Hidaayah Travel

Al Hidaayah Travel is a UK-based Hajj and Umrah travel agency located at 436 Coventry Road Small Heath Birmingham, United Kingdom, B10 0UG. The company has been operating since 2000. It is led by AFJOL HUSSAIN. The agency holds an ATOL licence (number 10509) issued by the UK Civil Aviation Authority, IATA membership, a Saudi Ministry of Hajj permit.

Services Offered

Al Hidaayah Travel offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.

Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 0121 753 7890 or [email protected] for current package prices and availability.

Pros

  • 26+ years in business — operating since 2000
  • ATOL protected (10509) — financial protection if the company ceases trading
  • IATA accredited — meets international airline ticketing standards
  • Saudi Ministry of Hajj permit — authorised to operate Hajj group departures

Cons

  • Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
  • Pricing not transparent — no package prices listed online; requires direct enquiry

What Others Say

At the time of writing, Al Hidaayah Travel has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.

Alternatives to Consider

If you are comparing Birmingham-area Hajj and Umrah agents, consider these operators:

Frequently Asked Questions

Is Al Hidaayah Travel ATOL protected?

Yes. Al Hidaayah Travel holds ATOL licence number 10509, issued by the UK Civil Aviation Authority. Your money is financially protected.

How long has Al Hidaayah Travel been in business?

Al Hidaayah Travel has been operating since 2000 — 26+ years in the UK travel market.

Where is Al Hidaayah Travel based?

Their office is at 436 Coventry Road Small Heath Birmingham, United Kingdom, B10 0UG. Contact them at 0121 753 7890.

Is Al Hidaayah Travel IATA accredited?

Yes. They hold IATA accreditation, meaning they meet international standards for airline ticket sales.

Does Al Hidaayah Travel offer Hajj packages?

Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.

Final Verdict

Al Hidaayah Travel’s credentials are strong and 26+ years of operation is a meaningful signal of stability. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.

Licenses & Certifications

ATOL

Air Travel Organiser's Licence - Financial protection for air holidays

IATA

International Air Transport Association - Global airline industry standards

Saudi Ministry of Hajj & Umrah

Licensed to organize Hajj pilgrimages

Customer Reviews (21)

5.0
Based on 21 reviews
S Showeb 2 months ago

We were truly pleased with the service from Al-Hidaayah for our recent, first Umrah trip which we completed during Ramadan. All aspects were well-organised and highly professional to ensure a smooth and stress-free Umrah experience which allowed us to fully focus on our worship. A special thank you to Brother Jaffar and Sheikh Mustafa who kindly supported us through this trip and made us feel very well-looked after. Their clear communication and advice throughout was very valuable and we pray Allah SWT rewards them for their help. We highly recommended Al-Hidaayah services and we look forward to booking with them again iA.

TKD 2 months ago

TKD 13 minutes ago New Excellent Alhamdulillah, I recently completed my Umrah with Al-Hidaayah. From the very start to the end, they took care of everything in an organised and thoughtful way. Their decades-old reputation for professionalism and reliability is truly well deserved. Communication was excellent throughout. All my questions were answered promptly, and I received clear guidance and support every step of the way. A special shout-out to Ishaaq, my main point of contact, whose support and responsiveness made the whole process completely stress-free and reassuring. The entire team was always accessible and genuinely caring, with 24-hour availability whenever needed. It was a completely hassle-free, trouble-free experience, and I wouldn’t hesitate to choose Al-Hidaayah again for any future pilgrimage. I highly recommend them to anyone looking for a smooth, worry-free Umrah experience with a professional and dedicated team. طارق

Zeeshan Desnoes 2 months ago

We travelled with Al-Hidaayah for our first Umrah and it was a surreal and beautiful experience alhamdulilah. Al-Hidaayah were well organised, so the trip was smooth and we could focus on our Ibadah. We received a seminar explaining umrah before we completed it which was very beneficial. Special thank you to Brother Jaffer for his kindness and dedication. He taught us a lot during the journey and supported us with anything we needed. We would definitely travel with Al-Hidaayah again and recommend them to anyone travelling for umrah.

Salma O 6 months ago

My experience with Al-Hidaayah Travel Ltd for Umrah in December 2024 was nothing short of exceptional. From the moment we arrived, the trip was flawlessly organised, with every detail carefully planned, making the entire journey smooth and stress-free. The group leaders, Brother Jaffar and Sheikh Wajid, provided continuous support throughout the trip. We received timely updates for the trip, hotels, workshops, and ziyarah. A dedicated Telegram group facilitated smooth communication with both the group leaders and members. Emergency contacts were provided. The hotel details in the package were accurate and conveniently located near the harem. Al Hidaayah’s commitment to both the logistical and spiritual aspects of the trip truly stood out. Not only were the travel arrangements handled seamlessly, but the deep Islamic knowledge shared throughout the journey also enriched the experience. I felt a real connect which made this Umrah truly memorable for me and both my parents. A special thank you to the team for making sure every aspect of the trip was taken care of (visa, flights, transfers, luggage, train, hotel, and guided tours), allowing me to focus on the spiritual significance of the pilgrimage. Jazak Allah Khair to Sheikh wajid, who took my father to the hospital when he injured his toe. He’s diabetic, and we were concerned, but the group leader promptly arranged a hospital visit to ensure he was okay. This level of care is exactly why I highly recommend Al Hidayaah Travel—a company that truly prioritises all aspect of travel. I would also like to say thank you to Brother Khadim for managing our initial booking process. Jazak Allah khair—having traveled with several groups in the past, I can confidently say the service provided by Al Hidaya travel was the best.

Faeza Shehzad Nagi 10 months ago

Hajj is a sacred and beautiful journey on its own, with years of waiting and planning. We performed our hajj in 1446 Allhumdulilah with Alhiddayah, may Allah reward the entire team we had an amazing experience, guidance we couldn’t have asked for more. Lectures and guidance from scholars, basic to advance questions, ensure we are engaged and perform the best of ibadah. Meticulous execution of logistics and all the movement between mashair sites during hajj days and elsewhere was next to none. We were able to fully focus on ibadah and our connection to Allah leaving all the rest in trustful hands of alhiddayah team! Thankyou entire team and Dr Imran, Br Hussain , Br Shafiq, Dr Faisal, guide Sisters