Al-Arafah Hajj Services Ltd
BIRMINGHAM
About Al-Arafah Hajj Services Ltd
Al-Arafah Hajj Services is a UK-based Hajj and Umrah operator with Saudi Ministry of Hajj permit, ATOL credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Al-Arafah Hajj Services
Al-Arafah Hajj Services Ltd is a UK-based Hajj and Umrah travel agency located at 54 Philip Victor Road, B20 2QD. The agency holds an ATOL licence (number 9889) issued by the UK Civil Aviation Authority, a Saudi Ministry of Hajj permit.
Services Offered
Al-Arafah Hajj Services offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 01212406425 or [email protected] for current package prices and availability.
Pros
- ATOL protected (9889) — financial protection if the company ceases trading
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Al-Arafah Hajj Services has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing BIRMINGHAM-area Hajj and Umrah agents, consider these operators:
- Hijaz Travel Limited — BIRMINGHAM-area Hajj and Umrah agent
- Educational Hajj & Umrah Ltd — BIRMINGHAM-area Hajj and Umrah agent
- El Makay International — BIRMINGHAM-area Hajj and Umrah agent
Frequently Asked Questions
Is Al-Arafah Hajj Services ATOL protected?
Yes. Al-Arafah Hajj Services holds ATOL licence number 9889, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Al-Arafah Hajj Services been in business?
The exact founding date is not listed on their HalalTrek profile. Contact them directly for company history.
Where is Al-Arafah Hajj Services based?
Their office is at 54 Philip Victor Road, B20 2QD. Contact them at 01212406425.
Is Al-Arafah Hajj Services IATA accredited?
IATA accreditation has not been confirmed on their HalalTrek listing. This does not necessarily mean they lack it — verify directly.
Does Al-Arafah Hajj Services offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Al-Arafah Hajj Services’s credentials are reasonable. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (5)
All I can say is wonderful service Hajj and umerah. Been know these guys for years and would definitely recommend these guys to the people who wants to go to Hajj and umerah. Believe me it's a hectic especially during Hajj and they try their best to look after everyone needs but have patience
Booked with Qari Wafi and Jibraan just after Ramadhan this year after a recommendation through some brothers in Wolverhampton. Went with my mother and sister. They are some of the nicest people you could go with. They really looked after us and explained everything that we would need. To be honest even all the people in our group were Mashallah really chilled and friendly. Any Issues (even though minor) that did occur were dealt with a smile on the group leaders faces. They have plenty of patience. During Ziyarats and throughout the journey they would explain in Urdu/English depending on who they were talking to which helped a lot with us. Everything was explained and with Qari Wafi knowledge & Experience any questions and concerns were answered. The food setup was great, never had any stomach issues and zamzam was given with all meals and even provided in the coolers throughout the hotel in Makkah. Would recommend them highly.
All I can say is wonderful service Hajj and umerah. Been know these guys for years and would definitely recommend these guys to the people who wants to go to Hajj and umerah. Believe me it's a hectic especially during Hajj and they try their best to look after everyone needs but have patience
Booked with Qari Wafi and Jibraan just after Ramadhan this year after a recommendation through some brothers in Wolverhampton. Went with my mother and sister. They are some of the nicest people you could go with. They really looked after us and explained everything that we would need. To be honest even all the people in our group were Mashallah really chilled and friendly. Any Issues (even though minor) that did occur were dealt with a smile on the group leaders faces. They have plenty of patience. During Ziyarats and throughout the journey they would explain in Urdu/English depending on who they were talking to which helped a lot with us. Everything was explained and with Qari Wafi knowledge & Experience any questions and concerns were answered. The food setup was great, never had any stomach issues and zamzam was given with all meals and even provided in the coolers throughout the hotel in Makkah. Would recommend them highly.