Aff Travel Net
LUTON
About Aff Travel Net
Aff Travel Net is a UK-based Hajj and Umrah operator with Saudi Ministry of Hajj permit, ATOL credentials. Their regulatory accreditations are a positive sign, but limited publicly visible customer reviews make it harder to assess day-to-day service quality. A solid choice for pilgrims who prioritise financial protection.
About Aff Travel Net
Aff Travel Net is a UK-based Hajj and Umrah travel agency located at 2 Waldeck Road, LU1 1HG. The agency holds an ATOL licence (number 5589) issued by the UK Civil Aviation Authority, a Saudi Ministry of Hajj permit.
Services Offered
Aff Travel Net offers Hajj packages and Umrah packages from the UK. Their ATOL licence confirms they can sell packages that include flights. Their Hajj permit means they are authorised to operate Hajj group departures — not all UK agents hold this permit.
Specific pricing is not published on their HalalTrek listing. Prospective customers should contact the agency directly at 01582411404 or [email protected] for current package prices and availability.
Pros
- ATOL protected (5589) — financial protection if the company ceases trading
- Saudi Ministry of Hajj permit — authorised to operate Hajj group departures
Cons
- Limited public reviews — no customer reviews currently visible on HalalTrek, making independent assessment difficult
- Pricing not transparent — no package prices listed online; requires direct enquiry
What Others Say
At the time of writing, Aff Travel Net has no published customer reviews on their HalalTrek profile. Before booking, we recommend checking their Google Reviews listing for the most up-to-date customer feedback.
Alternatives to Consider
If you are comparing LUTON-area Hajj and Umrah agents, consider these operators:
- Quba Tours — LUTON-area Hajj and Umrah agent
- Luton Travel Services Ltd — LUTON-area Hajj and Umrah agent
- Yousaf Religious Tours — LUTON-area Hajj and Umrah agent
Frequently Asked Questions
Is Aff Travel Net ATOL protected?
Yes. Aff Travel Net holds ATOL licence number 5589, issued by the UK Civil Aviation Authority. Your money is financially protected.
How long has Aff Travel Net been in business?
The exact founding date is not listed on their HalalTrek profile. Contact them directly for company history.
Where is Aff Travel Net based?
Their office is at 2 Waldeck Road, LU1 1HG. Contact them at 01582411404.
Is Aff Travel Net IATA accredited?
IATA accreditation has not been confirmed on their HalalTrek listing. This does not necessarily mean they lack it — verify directly.
Does Aff Travel Net offer Hajj packages?
Yes. They hold a Saudi Ministry of Hajj permit, authorising them to operate Hajj group departures from the UK.
Final Verdict
Aff Travel Net’s credentials are reasonable. The main gap is transparency: limited reviews and no published pricing make it harder to assess value for money before enquiring. ATOL protection provides essential financial security. Compare them against the alternatives listed above before making your decision.
Licenses & Certifications
Saudi Ministry of Hajj & Umrah
Licensed to organize Hajj pilgrimages
ATOL
Air Travel Organiser's Licence - Financial protection for air holidays
Customer Reviews (13)
Terrible travel agency, priced unfairly and then bad tour guide, hotel was bad and had coackroaches, couldve done better searchinf elsewhere/packaging trip independently
The worse travel agent to use, would avoid at all cost as it can ruin the most perfect, spiritualistic experience: -Costs: Appreciate Umrah can be expensive, but when you initially agree a cost and then the agent comes back repeatedly with two price increases it’s quite frustrating as you’ve already paid for a deposit and cannot back out -Hotel: The hotel was shockingly poor. We were told it was 3/4*, but this was closer to 0/1*. The rooms were tiny, very cramped with little amenities. You should not worry about hotels when you go for such pilgrimage, but when you’ve been mis-sold and get something completely unfit for purpose it slightly hinders the experience. -Lack of Communication: Emails and comms were not sent, with agent adding incorrect email. When challenged, he said he did reach out but when it was found to be incorrect, no apologies, nothing. Both prior and during the trip it there was no organised itinerary, no support, nothing -Tour Guide: Absolutely incompetent and has no right to call him a tour guide. He came to lead the group but all he did was spend time with his friends and do things on his own without including the group. He gave miss information which meant at times we were stuck. The group themselves had to organise plans as the travel agent was MIA. When something went/ was wrong, he repeated ‘patience’… do something about it!!! Never took ownership or responsibility with many of the group frustrates with him. We ended up in a predicament on travelling back, he had sorted himself and his friends out, but the large portion of the group was stuck and he flew back without most which really shows you the type of ‘agent’ and individual he is In short, I would stay away from this travel agency. They are deceptive, costly and poorly organised which really impacts your experience, especially if you are going to pilgrimage for the first time
Not a great experience. Friendly guides. However in moments of crisis we were let down. Additionally organisation and communication was very limited, and we suffered the negative effects of this.
Excellent service they look after me well ðŸ‘
Do not go there they are very dodgy especially skinny(nurul) little beard sweet talker " he pushed customer too much and always ask for tips.