October 2025 Half Term Umrah

I would like to sincerely commend Faisal Ahmed and Fairuz Ali for their outstanding service at Hilton Suites Saudi Arabia. Their professionalism, attention to detail, and consistently high standard of... Read more

I would like to sincerely commend Faisal Ahmed and Fairuz Ali for their outstanding service at Hilton Suites Saudi Arabia. Their professionalism, attention to detail, and consistently high standard of cleaning truly stood out during my stay. They were always courteous, efficient, and willing to assist, ensuring everything was spotless and comfortable. Their dedication made my stay especially pleasant. A big thank you to both of them for their excellent work! Read less

Mr. Liton who has been cleaning our room is top notch. Our room (903) is always clean and neat. The Iftar is delicious. I would like very much to come... Read more

Mr. Liton who has been cleaning our room is top notch. Our room (903) is always clean and neat. The Iftar is delicious. I would like very much to come back to stay in this hotel again next time when I’m in Makkah, In Shaa Allah. Read less

We had a wonderful experience at the Hilton Suites Jabal Omar Makkah. From the moment we arrived, the check-in process was smooth and efficient. A special thank you to Br.... Read more

We had a wonderful experience at the Hilton Suites Jabal Omar Makkah. From the moment we arrived, the check-in process was smooth and efficient. A special thank you to Br. Hamed at the front desk, who was incredibly helpful, kind, and consistently went above and beyond to accommodate all of our needs throughout the stay. The hotel itself was exceptionally clean and very well maintained. Despite the size and number of guests, we never experienced long elevator wait times, which made getting to the Haram very convenient. The staff were professional, welcoming, and attentive, which enhanced our experience. I would highly recommend this hotel to anyone visiting Makkah and would gladly stay here again. Read less

Our experience at Hilton Suites Jabal Omar Makkah was nothing short of outstanding. From the moment we arrived, the level of service and hospitality was truly remarkable. Every detail reflected... Read more

Our experience at Hilton Suites Jabal Omar Makkah was nothing short of outstanding. From the moment we arrived, the level of service and hospitality was truly remarkable. Every detail reflected professionalism, warmth, and genuine care for guests. The location is absolutely perfect, just steps away from Al-Masjid Al-Haram, making it incredibly convenient for prayers and spiritual reflection. Being so close to the Haram added immense comfort and peace to our stay. What truly elevated the experience, however, was the exceptional service provided by Mr. Ali. His professionalism, kindness, and attentiveness were beyond expectations. He went above and beyond to ensure everything was smooth and comfortable. His welcoming attitude and dedication to excellence reflect the highest standards of hospitality. Hilton is fortunate to have such a remarkable team member. The entire staff demonstrated grace, efficiency, and sincere respect, creating an atmosphere that feels both luxurious and spiritually uplifting. We highly recommend Hilton Suites Jabal Omar Makkah to anyone seeking comfort, convenience, and world-class service in the heart of Makkah. We will certainly return Incha ALLAH 🙏🏿 . A truly memorable and blessed stay, ALHAMDOULILAH👏🏿. Read less

We had an amazing stay at the Hilton Suites Jabal Omar. From the moment we checked in, the service was seamless and professional. We opted for a room with a... Read more

We had an amazing stay at the Hilton Suites Jabal Omar. From the moment we checked in, the service was seamless and professional. We opted for a room with a panoramic view of the Haram, and it was breathtaking—truly a spiritual highlight of our trip. The daily breakfast at Al Quandeel Restaurant was excellent, offering a great variety and high-quality service to start our mornings. We were also very impressed with the housekeeping team; our room was cleaned perfectly every single day. Comparing this to the busy Clock Tower area, I am so glad we chose this location. It felt much more accessible and less congested while still being just steps away from the Haram. Highly recommended for anyone looking for comfort and a great view in Makkah! Read less

I recently stayed at Hilton Suites Makkah, and it was truly a wonderful experience. The reception team especially Atif and Montaha were friendly and helpful, room service was... Read more

I recently stayed at Hilton Suites Makkah, and it was truly a wonderful experience. The reception team especially Atif and Montaha were friendly and helpful, room service was delivered promptly, and the restaurant staff provided excellent service. The staff's hospitality and attention to detail made my stay truly special. Highly recommend! 5/5 stars ⭐️⭐️⭐️⭐️⭐️. Whenever I visit to 🕋 I only stay here and recommend to all my friends and family. Read less

This hotel is absolutely amazing! It’s super luxurious, cozy, very clean, quiet, and beautifully fancy. The atmosphere is so chic and elegant that it makes the whole stay feel special. The... Read more

This hotel is absolutely amazing! It’s super luxurious, cozy, very clean, quiet, and beautifully fancy. The atmosphere is so chic and elegant that it makes the whole stay feel special. The staff are incredible — from the reception to the cleaners, room service, the chefs, and the waiters/waitresses — everyone is so professional, kind, and welcoming. Truly 10/10 service all around! A very special thanks to Donia at the reception — she was so friendly and helpful, and made the whole reservation process so easy. Her warm welcome really made a difference. Overall, this hotel is worth it by all means — elegant, lenient, and simply unforgettable. Highly recommended! Read less

This property attracts more and more clients for so many reasons. All types of shops including grocery supermarket, clothes, Food Court in 5 minutes walk. Rooms are well planned and... Read more

This property attracts more and more clients for so many reasons. All types of shops including grocery supermarket, clothes, Food Court in 5 minutes walk. Rooms are well planned and decorated. Check in is smooth and quick. Staff is competent and responsive. Escalators are good. Numbers and capacity of elevators is inadequate and need improvement. Cleanliness is appreciated. Read less

Our stay at the Hilton Suite was nothing short of perfect! The room was spacious, elegantly designed, and offered every comfort we could have hoped for. The attention to detail... Read more

Our stay at the Hilton Suite was nothing short of perfect! The room was spacious, elegantly designed, and offered every comfort we could have hoped for. The attention to detail in cleanliness and amenities truly stood out, making our stay feel both luxurious and relaxing. What made the experience even more memorable was the outstanding service. The staff were warm, professional, and always ready to assist with a smile. Every request was handled quickly and with genuine care, which made us feel truly valued as guests. This combination of comfort, luxury, and exceptional hospitality makes the Hilton Suite an easy 5-star choice. We will definitely return and highly recommend it to anyone seeking an unforgettable stay! Insha Allah Read less

It was a comfortable and excellent stay. The place is very close to the Haram. I would like to thank all staff, receptions, restaurants housekeepers luggage . The staff's morals were... Read more

It was a comfortable and excellent stay. The place is very close to the Haram. I would like to thank all staff, receptions, restaurants housekeepers luggage . The staff's morals were excellent and their treatment was elegant, in addition to the beautiful smile on their faces. Overall, I recommend this hotel Read less

Our stay at Hilton Suites Mecca was exceptional. The rooms were immaculate. A very strong 10 out of 10 for comfort, design & Cleanliness. The service Raaheemudin from house... Read more

Our stay at Hilton Suites Mecca was exceptional. The rooms were immaculate. A very strong 10 out of 10 for comfort, design & Cleanliness. The service Raaheemudin from house keeping did was amazing. He went above & beyond during our stay. Highly recommended.. Read less

Hilton Suites Jabal Omar is the best hotel I’ve ever stayed at. From the moment I arrived, everything was perfect. The hotel is incredibly clean and every area is spotless... Read more

Hilton Suites Jabal Omar is the best hotel I’ve ever stayed at. From the moment I arrived, everything was perfect. The hotel is incredibly clean and every area is spotless and well-kept. The staff are extremely professional, courteous, and go above and beyond to provide outstanding customer service. The breakfast was a highlight of my stay. It was absolutely delicious with a wide variety of fresh and flavorful options. You can truly feel the quality and care in every detail. If you’re looking for comfort, excellent service, and an unforgettable experience in Makkah, I highly recommend Hilton Jabal Omar. I will definitely be back, inshallah. Read less

I recently stayed at this hotel for a couple of days and had a wonderful experience overall. The rooms were super clean, beautifully decorated, and maintained to a high standard.... Read more

I recently stayed at this hotel for a couple of days and had a wonderful experience overall. The rooms were super clean, beautifully decorated, and maintained to a high standard. The breakfast buffet was exceptional, offering a wide variety of delicious options that catered to different tastes. The staff was friendly and helpful, always ready to assist with a smile. The only downside is the location, which is a bit of a walk from the Holy Mosque. While the stay itself was excellent, the distance might be a consideration for those looking to be closer to the Haram. I would absolutely love to stay here again for the comfort and service, but I may have to reconsider due to the walking distance. Still, highly recommended if you're okay with a short commute. Read less

I had a great experience at Hilton Suites, everything was clean and tidy and the service from the friendly staff was top notch. I received particularly good service from Selim,... Read more

I had a great experience at Hilton Suites, everything was clean and tidy and the service from the friendly staff was top notch. I received particularly good service from Selim, he always went the extra mile to ensure my room was kept tidy and ensured I had everything I needed. He even arranged prompt assistance for me and after the shower had a slight leak. His kindness and friendly attitude throughout my stay 10x better - he deserves a raise! Would definitely return to Hilton Suites, not only for the welcoming hospitality but for the prime location! Read less

First time out of the clock tower and must say its worth a visit. The food here is nice and clean. There is ratio coffee outside and if you dont... Read more

First time out of the clock tower and must say its worth a visit. The food here is nice and clean. There is ratio coffee outside and if you dont mind to walk a bit further then you need to check it out. I am a silver member and was not offered any special treatment as haj is a group booking guys who cares i missed out on point and executive treatment its not nice! Read less

I recently stayed at the Hilton Hotel in Mecca, and it was a fantastic experience. The location is perfect, just a short distance from the holy sites, and the accommodations... Read more

I recently stayed at the Hilton Hotel in Mecca, and it was a fantastic experience. The location is perfect, just a short distance from the holy sites, and the accommodations are spacious and comfortable. A special mention goes to Nezamuddin, the room service cleaner, who was incredibly helpful and attentive during my stay. He went above and beyond to ensure my room was always clean and well-stocked, and his friendly demeanor made me feel valued as a guest. Overall, I highly recommend the Hilton Hotel Mecca, and I appreciate Nezamuddin's exceptional service, which truly enhanced my visit! Read less

My stay experience was beyond expectations. The breakfast was delightful, offering a great variety of options to start the day. The room was exceptionally clean and well-maintained, making my stay... Read more

My stay experience was beyond expectations. The breakfast was delightful, offering a great variety of options to start the day. The room was exceptionally clean and well-maintained, making my stay very comfortable. The staff at the reception were incredibly helpful, ensuring a smooth check-in and addressing all my needs. A special thanks to Bayan, Mahmoud and AbdulRahim from the F&B team, who provided exceptional service and made my dining experience truly memorable. Thank you for making my stay so enjoyable. Read less

I arrived early in Mecca around 9:30 AM, and the hotel staff, Mashary and Ahmed, were incredibly kind to check me in right away. When I mentioned that I wasn’t... Read more

I arrived early in Mecca around 9:30 AM, and the hotel staff, Mashary and Ahmed, were incredibly kind to check me in right away. When I mentioned that I wasn’t happy with the view, they graciously upgraded me to a suite at no extra cost. Their hospitality throughout my 6-day stay was exceptional—always helpful, friendly, and professional. The rooms were very clean and well-maintained. Truly appreciated the warm welcome and great service! I will definitely come back and highly recommend the hotel. Read less

Hilton Suites Makkah – Exceptional Service Beyond Expectations I recently had the pleasure of staying at Hilton Suites Makkah, and I must say, the experience was nothing short of extraordinary. From... Read more

Hilton Suites Makkah – Exceptional Service Beyond Expectations I recently had the pleasure of staying at Hilton Suites Makkah, and I must say, the experience was nothing short of extraordinary. From the moment I arrived, every detail was handled with the utmost professionalism and care. A special mention goes to Mr. Waseem Rida, whose service truly went above and beyond. His warmth, attentiveness, and dedication to ensuring our comfort made a lasting impression. Whether it was assisting with check-in, offering local insights, or accommodating our requests with genuine hospitality, Waseem exemplified what true service excellence looks like. The hotel itself is immaculate, with breathtaking views of the Haram and spacious, beautifully maintained suites. But it’s the people—especially individuals like Waseem—who make this place unforgettable. Thank you, Hilton Suites Makkah, and a heartfelt thanks to Waseem Rida for making our stay more than exceptional. We look forward to returning soon. Read less

First of all let me say thank you to Mr. Mushari Al Rehaili who was very accomodating and helped our family get a connecting suites. I just can’t think the... Read more

First of all let me say thank you to Mr. Mushari Al Rehaili who was very accomodating and helped our family get a connecting suites. I just can’t think the hustle of having my family with little children if we are in different floor. May Allah return your kindness. The room itself is very nice, spacious and clean with haram view. Masyaallah. Totally can recommend to stay here for your umrah and hajj. Update: It has been a very pleasing stay at this hotel. I’d like to compliment the daily house keeping and service by Mr. Tanvir Hussain & Ruhimuddin. It’s awesome to know that whenever I comeback from Masjid Al Haram, the room has been meticulously cleaned. Read less

The service at this hotel is absolutely pathetic. The waiters and managers are rude and have no respect. We were not allowed to take fruit and juices from the breakfast... Read more

The service at this hotel is absolutely pathetic. The waiters and managers are rude and have no respect. We were not allowed to take fruit and juices from the breakfast table to our rooms. During our 6 day stay they served the same breakfast every single day as well as the same fruits. The rooms were very small with 2 beds and 3 tables squeezed into the room. Paper cups are placed in the room. This is definitely not a 5-star hotel. The location is excellent because it is very close to Haram. I would not choose this hotel again. Read less

Excellent service from the restaurant staff (Leo, Hadi, and team), and Safa wing level 10 cleaning staff. The food is always on point, with a delectable spread of cuisines, fresh... Read more

Excellent service from the restaurant staff (Leo, Hadi, and team), and Safa wing level 10 cleaning staff. The food is always on point, with a delectable spread of cuisines, fresh fruit, and even a coffee machine for breakfast. Try their special spicy omelette - it doesn't disappoint. Great location. Clean and comfy room. Read less

Currently, we are on our second day of a week-long stay at this hotel, and so far, we have been thoroughly impressed with its exceptional quality and service. The hotel's... Read more

Currently, we are on our second day of a week-long stay at this hotel, and so far, we have been thoroughly impressed with its exceptional quality and service. The hotel's strategic location allows us to reach the Holy mosque within mere minutes, making it incredibly convenient for our visit. Upon arrival, the reception staff warmly welcomed us, ensuring that we felt comfortable and addressing our needs to our satisfaction. The rooms have proven to be quite cozy, offering all the amenities one could desire. Additionally, the hotel's basement connects to a shopping mall and food court, providing unparalleled convenience – there's no need to venture elsewhere for shopping or dining. Notably, the breakfast served here is of excellent quality, and the staff working at the breakfast area are incredibly friendly and welcoming. We would like to give a special shout-out to Ms. Hala, who attentively checked on us multiple times to ensure we received top-notch service. As our stay continues for four more days, we look forward to learning and exploring more about this exceptional hotel. Based on our experience so far, we anticipate it will be a remarkable and memorable stay. Read less

Service & hospitality unmatched! The entire staff from the front desk to the cleaning crew is incredibly helpful. The breakfast buffet is unmatched and the manager, Abdul Ahad, goes above... Read more

Service & hospitality unmatched! The entire staff from the front desk to the cleaning crew is incredibly helpful. The breakfast buffet is unmatched and the manager, Abdul Ahad, goes above and beyond to ensure you’re having a great stay. Read less

My overall experience has been beyond my expectations. From the check-in to check-out I have had impeccable experience from all the staff at the Hilton Suites hotel. I would like... Read more

My overall experience has been beyond my expectations. From the check-in to check-out I have had impeccable experience from all the staff at the Hilton Suites hotel. I would like to give my special consideration to Mr Abdullah Allahyani at the reception. The check-in was quick and smooth. He was excellent indeed and I cannot stress that enough. Likewise the staff who helped me with the bags and answering all my questions. I would also like to say that the room service staff have been excellent and quick . The service is 10/10. I would like to specially thank Mr Tanveer Hussein . They are always keen to clean your room and this very much appreciated. The breakfast services were also excellent with a variety of menu. Special thanks to Mr Tanvir Safi who assisted me and my mother. He is excellent indeed. The hotel is within a walking distance literally to the masjid 3 to 4 minutes . The hotel is also connected to the Souk Khalil mall. Everything that you need is within a walking distance. When I come back for Umrah insha allah this will be the only hotel I want to stay in. Read less

We had an excellent stay. Amazing breakfast selection and 90% of the staff we came into contact with were helpful and genuinely caring and wanted to provide good customer service.... Read more

We had an excellent stay. Amazing breakfast selection and 90% of the staff we came into contact with were helpful and genuinely caring and wanted to provide good customer service. The room was clean and the cleaners were responsive and always present on the floor should anything be needed. The reception staff were helpful despite a complication at check-in. The location was very good with a host of stores and a supermarket and food court accessible directly from the hotel. Lifts were never a problem. Will certainly stay at this hotel again in the future. Read less

Very good stay at this beautiful hotel. Room was clean. Beds were very comfortable. Staff was very helpful. Breakfast was decent. I would like to stay again In Sha Allah. Attention... Read more

Very good stay at this beautiful hotel. Room was clean. Beds were very comfortable. Staff was very helpful. Breakfast was decent. I would like to stay again In Sha Allah. Attention Housekeeping/Plumbing Team- Washroom must be rust free. Some places were out of colors with rust. Shower mixer must be fixed before guests come in. Read less

I stayed one night so far out of 5 nights booked. Best staff ever, very very clean and nice decorations. Service is amazing. The location is perfect for visiting The... Read more

I stayed one night so far out of 5 nights booked. Best staff ever, very very clean and nice decorations. Service is amazing. The location is perfect for visiting The Kaaba. Their breakfast is in high quality. Read less

Hotel is very nice and location is great. Service is also good. The only negative is that they charge for breakfast even though you are paying top dollar. I would... Read more

Hotel is very nice and location is great. Service is also good. The only negative is that they charge for breakfast even though you are paying top dollar. I would expect breakfast to be included an price to be little 30% less. Read less

Excellent customer services. Managers at buffet was super nice and cooperative. Even the manager came and delivered when requested room service. Cleaners were amazing too. Kept the rooms very nice and... Read more

Excellent customer services. Managers at buffet was super nice and cooperative. Even the manager came and delivered when requested room service. Cleaners were amazing too. Kept the rooms very nice and tidy. Md Torikul was very cooperative and cleaned the rooms perfectly. Read less

Good location, clean well priced rooms and suites, but there are lots of things wrong with this hotel, they are doing too much sometimes, one of the cleaning workers entered... Read more

Good location, clean well priced rooms and suites, but there are lots of things wrong with this hotel, they are doing too much sometimes, one of the cleaning workers entered the room while my sister was still there, the service over the phone too complicated to a point I had to spend 7 minutes just to say I want a tooth brush and a bag, and when I finally told them and it has been 35 minutes now and still waiting for them. The parking lot costs half of the room’s price, and everyone I asked has given me a different price. In conclusion, Good clean well priced rooms and suites, bad service and the inconsistency caused me confusion. Really hope they get their things together soon before the place get crowded after the pandemic. Read less

Hilton Suites -as I see - is the best hotel in Jabal Omar in terms of hospitality and service quality. From the moment you enter the lobby till check out... Read more

Hilton Suites -as I see - is the best hotel in Jabal Omar in terms of hospitality and service quality. From the moment you enter the lobby till check out you feel the warm welcome from all team members to ensure comfort stay also the excellent breakfast considering food quality and restaurant team. It's like feel home and focus on your Umra and prayers. Read less

The hotel is very comfortable. The staff at reception kind and well spoken. It would be nice if the hotel could provide transportation TO & FROM THE TRAIN STATION INCLUDE... Read more

The hotel is very comfortable. The staff at reception kind and well spoken. It would be nice if the hotel could provide transportation TO & FROM THE TRAIN STATION INCLUDE THE COST WITH HOTEL FINAL BILL. Read less

The place is great and the rooms are nice. Unfortunately the management in this branch are disappointing and they made me to reconsider this great chain of hotels !! Ive been... Read more

The place is great and the rooms are nice. Unfortunately the management in this branch are disappointing and they made me to reconsider this great chain of hotels !! Ive been traveling and staying with them for more than 20 years now. I made a reservation and i got the details and confirmation #, then i booked everything based on it + traveled for more 5 hours both air and ground. When i arrived they said sorry we have nothing for you ! And they couldn’t even leave my luggage so i can take my Omrah !!. Its very sad and sensitive experience for me since its known how busy and restricted to travel to this place. Read less

Great hotel, close to Haram, easily accessible, with shopping centres close by and on the ground floor. Amazing staff, we were offered a complimentary buffet Dinner in the evening for... Read more

Great hotel, close to Haram, easily accessible, with shopping centres close by and on the ground floor. Amazing staff, we were offered a complimentary buffet Dinner in the evening for one day and it was grand. Highly recommended Read less

The staff takes personal interest in making the guests comfortable. The restaurant staff is possibly one of the best that i have experienced in any hotel! its always a pleasure... Read more

The staff takes personal interest in making the guests comfortable. The restaurant staff is possibly one of the best that i have experienced in any hotel! its always a pleasure staying at Hilton Suites Makkah Read less

I would like to share my experience honestly and objectively 🌿 Overall, my stay was good. The room cleanliness was excellent, the hotel services were well organized, and the staff were... Read more

I would like to share my experience honestly and objectively 🌿 Overall, my stay was good. The room cleanliness was excellent, the hotel services were well organized, and the staff were polite and respectful, which I truly appreciate. However, I was disappointed during check-out. I requested assistance with my luggage more than once and waited about 30 minutes without any response. In the end, I had to carry the luggage myself, even though it was quite heavy. I expected better attention to such a basic service, especially in a hotel. As for the buffet, it was quite average, with limited variety and almost the same food choices repeated daily. I hope this feedback is taken into consideration to improve the service, as the hotel itself is beautiful and has the potential to be even better in every detail. Thank you❤️ Read less

The location of the hotel is excellent — very convenient and ideal for visiting the Haram. The rooms were clean, modern, and well maintained, which made our stay comfortable. A special... Read more

The location of the hotel is excellent — very convenient and ideal for visiting the Haram. The rooms were clean, modern, and well maintained, which made our stay comfortable. A special mention must go to the housekeeping team on the 13th floor, especially Mohammed Al Amin and Mohamed Retik. They were outstanding throughout our stay — professional, kind, and incredibly helpful. Their effort, attention to detail, and warm service truly made a difference to our experience. Unfortunately, the general hotel service was inconsistent, particularly with in-room dining. We were travelling with a child who has allergies, and communication with the team was sometimes difficult. On one occasion, a serious mistake was made regarding dietary requirements. While this was concerning, being in Madinah we chose patience and mercy over anger. We shared feedback with Guest Relations multiple times during our stay. Although promises were made to improve matters for the remainder of our visit, we unfortunately did not see meaningful changes. Overall, if it were not for the exceptional housekeeping staff — Mohammed Al Amin, Mohamed Retik, and the rest of the team — we would not consider returning. For our future visits, we would choose elsewhere for better service and better communication regarding allergies. Read less

I had such a lovely stay here. A special thank you to Ali Mufti at reception; he was so welcoming and helpful, and really made us feel looked after from... Read more

I had such a lovely stay here. A special thank you to Ali Mufti at reception; he was so welcoming and helpful, and really made us feel looked after from the moment we arrived. The rooms are brand new, very spacious, and super comfortable. The location is perfect, and I really appreciated that the hotel wasn’t overcrowded which made the whole stay feel peaceful and relaxed. It even smells amazing throughout the hotel, such a small detail but makes a big difference. The art pieces and open spaces give it a really nice atmosphere too. For what you get, the value for money is GREAT. This will definitely be my go-to in Madinah from now on. Read less

A stay to remember! We had a wonderful stay at Peninsula Worth Madinah. The quadruple room was very spacious, clean, and furnished with modern furniture. The air conditioning worked perfectly, making... Read more

A stay to remember! We had a wonderful stay at Peninsula Worth Madinah. The quadruple room was very spacious, clean, and furnished with modern furniture. The air conditioning worked perfectly, making our stay very comfortable. The location is excellent, very close to Al-Masjid an-Nabawi and surrounded by shops and restaurants, which made everything convenient. A special thank you to Mr. Muhannad Al Wasabi for his outstanding hospitality and professionalism. He truly goes above and beyond to make guests feel welcome. I highly recommend this hotel and would definitely stay here again! Read less

Our stay at the Worth Peninsula Hotel in Madinah was truly an absolute dream. From the moment we arrived, it felt like home. The comfort, peace, and overall atmosphere were... Read more

Our stay at the Worth Peninsula Hotel in Madinah was truly an absolute dream. From the moment we arrived, it felt like home. The comfort, peace, and overall atmosphere were simply unmatched, and every single day of our 15-day stay was filled with ease and tranquility. I would like to express my deepest gratitude to the incredible staff who took such exceptional care of us. A special thank you to Shaikat Hasan and Omar Faroak, who went above and beyond to ensure we were comfortable at all times. Anything we needed was provided immediately, always with kindness, professionalism, and a smile. The room service and cleanliness were outstanding—our room was cleaned to perfection every day. We stayed in Room 127 on the first floor, and the experience was nothing short of amazing. Every member of staff was welcoming, warm, and genuinely caring, always greeting guests with respect and positivity, which made our stay even more special. In Shaa’ Allah, whenever we return to Madinah, this hotel will always be our first choice. Thank you for the exceptional hospitality, the unforgettable experience, and for making our time in Madinah so beautiful and comfortable. Without a doubt, this is one of the best hotels, and I would highly recommend it to anyone visiting Madinah whether for the first time or many times. A truly wonderful place to stay. Read less

4-5 minutes walk to Prophets Mosque. A 14 Storied Hotel with excellent rooms with attached baths. Bath rooms equipped with large bathing area and string for clothes is available. Make... Read more

4-5 minutes walk to Prophets Mosque. A 14 Storied Hotel with excellent rooms with attached baths. Bath rooms equipped with large bathing area and string for clothes is available. Make up glass, and a large mirror in front of the marble slab , dust bin, tissues, toilet papers, white towels bundles, disposal tooth brush & paste, razor, shampoos, conditioner & soaps for use, are available for the hotel guests. Full board stay for the guests would come up with buffets breakfast, lunch & dinner. Inside the room is available mini-kitchen for tea, room fridge which contains biscuits, chocolates, water & juice bottles etc. Cupboards with prayer mat, bathroom shoes, safe for money, precious items are also available. Inside room are sufficient plugs for using charging of mobiles, table and chair and comfortable chairs to sit in the room. Large LCD to view more than 100 channels was also provided. Beds were very cozy in the air-conditioned room and table lamps around the beds for night use could be seen. Outside view from the window was amazing especially at night when visitors are coming to Prophets Mosque to perform rituals. Approach of the Peninsula Worth Hotel is on the road … nearby are the shops & market to buy every necessary item. Read less

The hotel location is great, only few minutes walking. The hotel is clean and breakfast option is good. We booked 8 rooms (mix of double, triple and quad) we have one... Read more

The hotel location is great, only few minutes walking. The hotel is clean and breakfast option is good. We booked 8 rooms (mix of double, triple and quad) we have one quad room which is big while other quad are small. Check-in time is late 4.00pm we received one room before 3.00 while other room by 4.45pm as the other guest left the room only by 3.50!! We request iron for one room and they bring fast, next day we request for other room and they keep saying not available or we will bring but till last day we didn't see the iron. One room air-condition keep leaking water which makes the stay bit uncomfortable. Elevators system needs to be enhanced as you have to click on different ones and keep looking between them to know which one will come. The mentioned points are things which they need to look on. But overall stay is good and would repeat stay again on same hotel Read less

I stayed in one of the suites and was absolutely blown away. From the moment I arrived, the staff made me feel like a valued guest, greeting me with genuine... Read more

I stayed in one of the suites and was absolutely blown away. From the moment I arrived, the staff made me feel like a valued guest, greeting me with genuine warmth and professionalism. The suite itself was spacious, spotless, and beautifully designed with every detail thought through — from the comfortable bed and luxurious linens to the stunning view from the windows. Room service was prompt and delicious, and housekeeping kept everything immaculate throughout my stay. The facilities were world-class, and every interaction with the team was exceptional. This hotel truly sets the standard for comfort, elegance, and hospitality. I can’t wait to return! Read less

Wow what a fantastic hotel, i have been to some highly rated hotels but this is the best so far. This hotel has it all! The hotel has new fresh... Read more

Wow what a fantastic hotel, i have been to some highly rated hotels but this is the best so far. This hotel has it all! The hotel has new fresh rooms, great ambience and great facilities, the staff are all professional and friendly, the breakfast has a great range for all tastes. The location is minutes away from the mosque and close to all the shops and new restaurants. Truly a great place that you must add to your hotel list. Read less

Absolutely outstanding service thanks to Mohamed Ershad! He is the definition of a true professional. From the moment we walked in, he was attentive, incredibly welcoming, and made sure our... Read more

Absolutely outstanding service thanks to Mohamed Ershad! He is the definition of a true professional. From the moment we walked in, he was attentive, incredibly welcoming, and made sure our dining experience was flawless. His leadership is clear in how smoothly the restaurant runs. A real asset to the team. We will definitely be back because of the fantastic service he provided! Read less

1. Avoid this hotel! This hotel is new but very very incomplete. My room's boiler was leaking, repaired many times, eventually have to call for inspection, who confirmed the problem. Boiler... Read more

1. Avoid this hotel! This hotel is new but very very incomplete. My room's boiler was leaking, repaired many times, eventually have to call for inspection, who confirmed the problem. Boiler was in the ceiling of the bathroom and leak was very bad, could not pray !, Our bathrooms kept flooding with delayed help or assistance from the hotel team. 2. The rooms are incomplete; Service was good but plumbers/ cleaners were so busy! 3. The breakfast was very very so poor, prices too high especially in Ramadan, cheap to buy from outside. I started to eat from outside. 4. The only good thing about this hotel was the location, but not worth living with that much disturbance. 5. Guest relation officer is very good with good English communication but when to help/ support she may not have the power to do so or things are very delayed. 6. Only thing they want all the money in front and good luck with your stay. 7. Their marketing is very good but believe me not worth staying! 8. We were even given a fruit plate whilst we were out so that was a nice gesture, but I think it was for everyone, just to feel good. Read less

Alhamdulillah had an amazing stay at the hotel mainly due to the staff. Special shout out to Emran, Sohel and Shamim. The rooms functionality could slightly be improved. Bedside table was... Read more

Alhamdulillah had an amazing stay at the hotel mainly due to the staff. Special shout out to Emran, Sohel and Shamim. The rooms functionality could slightly be improved. Bedside table was too small etc Overall I am pleased. Read less

Good hotel, great location and new too. Service was impeccable. Breakfast could be better is the only negative. Apart from that it we have enjoyed our stay. The cleaners were... Read more

Good hotel, great location and new too. Service was impeccable. Breakfast could be better is the only negative. Apart from that it we have enjoyed our stay. The cleaners were prompt and room service was done to perfection. Rakib and Noor did our room. Read less

First Impression on the hotel , looks fabulous and very clean, as it's in it's initial stage it needs more improvement. The best part are their room service guys , excellent... Read more

First Impression on the hotel , looks fabulous and very clean, as it's in it's initial stage it needs more improvement. The best part are their room service guys , excellent cleaning and attending when required. Need to mention some name they were very helpful and exceptional Mr Simon , this guy's has gone beyond and above to help me and my family have a clean and comfortable stay. Others who have not just cleaned and helped in us having a good environment are Mr. Imran and Al Amin. I hope to visit and stay at the hotel on my future visits. I would like them to do some improvements on their customer service call line 0. WiFi , as it drops most of the time. No Iron or Iron Board available in rooms which should be provided as pressing of clothes are essential need of a visitor. Read less

This hotel was such a decent hotel compared to others i have stayed in previous years. The location is central to local food shacks, food shops, coffee shops. The walk to... Read more

This hotel was such a decent hotel compared to others i have stayed in previous years. The location is central to local food shacks, food shops, coffee shops. The walk to haram is not that far. If your going out then you can walk out the hotel and catch a cab as you have the main road there which is useful. The rooms were clean, shower was amazing. All amenities were provided within the room. We were even given a fruit plate whilst we were out so that was a nice gesture. The staff were really good in terms of cleaning the room, emptying our bins and topping us up with water bottles. We were based on the 12th floor which had 4 beds. The space was so ideal as I had a toddler so she could play. I would certainly choose to stay here again for sure. Read less