Last 10 Nights Ramadan Umrah

I am extremely disappointed with my experience at Taj Park Hotel. The biggest issue was the complete lack of response from reception. No matter how many times we called, they simply... Read more

I am extremely disappointed with my experience at Taj Park Hotel. The biggest issue was the complete lack of response from reception. No matter how many times we called, they simply did not pick up the phone. It honestly made us wonder why they even have telephones in the rooms — it feels like they are just there for show. Every time we had an issue or needed any service, we had to go personally from the top floor all the way down to reception. Not just once, but sometimes two or three times for the same request. This was extremely frustrating and exhausting, especially after a long day. The management seriously needs to improve communication and customer service. Ignoring calls and making guests run up and down the building for basic needs is unacceptable. I would not recommend staying here unless they make major improvements in their service and responsiveness. Read less

This hotel truly exceeded my expectations with the quality of its services, from the room amenities and cleanliness to its excellent location. The hotel provides shuttle buses every 25 minutes,... Read more

This hotel truly exceeded my expectations with the quality of its services, from the room amenities and cleanliness to its excellent location. The hotel provides shuttle buses every 25 minutes, running 24/7, and you can also reach the Haram on foot in just 10–13 minutes, which I personally preferred. The reception staff were exceptionally friendly, and the hospitality felt more like staying with family than at a hotel. They even allowed me to check in early, which made it much easier to prepare for Umrah. The surrounding area is very convenient, with shops, money exchange offices, restaurants, laundry services, and supermarkets just steps away. You will find everything you need in one place. Thank you and hope to be there again. Read less

Massive hotel, budget friendly. Masjid Al Haram is about 15 mins by walking but they also have free shuttle buses that works 24/7. The rooms were well made with ample... Read more

Massive hotel, budget friendly. Masjid Al Haram is about 15 mins by walking but they also have free shuttle buses that works 24/7. The rooms were well made with ample amenities. There are plenty of rooms available but is always advised to book ahead for better price. The hotel provides complimentary breakfast with wide choice of food. Sadly, a lot of food is wasted. Would love to stay here next time again. Read less

Our stay at Taj Park Hotel was absolutely wonderful. The location couldn’t be better — close to the Clock Tower, surrounded by plenty of local shops, restaurants, and pharmacies, which... Read more

Our stay at Taj Park Hotel was absolutely wonderful. The location couldn’t be better — close to the Clock Tower, surrounded by plenty of local shops, restaurants, and pharmacies, which made everything super convenient. The staff were the most pleasant, friendly, and helpful people we’ve met — they truly made us feel welcome from the moment we arrived. They even allowed us to check in early, which was a huge help after our travels. The room was spotless, comfortable, and had a beautiful view of the Clock Tower. The hotel also offers free buses to and from Al Haram, which made our visits so easy and stress-free. It’s a very family-friendly place, and we couldn’t have asked for a better experience. Highly recommended — we’ll definitely be staying here again! P.S view from 7th floor Read less

I had a wonderful experience at the Taj park Hotel in Mecca. The service was excellent—The room was clean, the staff were very professional, friendly, and always ready to help... Read more

I had a wonderful experience at the Taj park Hotel in Mecca. The service was excellent—The room was clean, the staff were very professional, friendly, and always ready to help with anything I needed. The breakfast was delicious, offering a wide variety of options to suit all tastes. Whether you’re looking for something traditional or more continental, there’s something for everyone. One of the biggest advantages of this hotel is the transportation service to the Haram, which runs every few minutes. It made going back and forth extremely convenient, especially during busy prayer times. Overall, I truly enjoyed my stay here and felt very comfortable. I highly recommend Taj park Hotel to anyone visiting Mecca. It’s a great place to stay for both comfort and convenience. Read less

Everything about the hotel was great, I wasn't expecting what I got. They have 24hrs bus service to Haram and are always on time. The breakfast is something else.... Read more

Everything about the hotel was great, I wasn't expecting what I got. They have 24hrs bus service to Haram and are always on time. The breakfast is something else. Definitely staying there when I visit again Insha Allah Read less

We stayed in this beautiful hotel on 2nd of August. The room was in excellent state. Reception staff were helpful and welcoming ( Thanks to Abdullah). Breakfast service was excellent.... Read more

We stayed in this beautiful hotel on 2nd of August. The room was in excellent state. Reception staff were helpful and welcoming ( Thanks to Abdullah). Breakfast service was excellent. The hotel near to the Haram and the shuttle services were excellent. Would definitely recommend 👌. Read less

Rooms are clean with a very good and helpul staff that hooked me up with a good room when it was available morning buffet is average. There are buses every... Read more

Rooms are clean with a very good and helpul staff that hooked me up with a good room when it was available morning buffet is average. There are buses every 30 mins and will drop you 8 mins away from Alharam so it was comfortable for friends I don’t know about elderly people. Overall if i come with friends or solo i would come back. Was a great experience Read less

The hotel was very clean and well-maintained, and the room service was excellent. We really enjoyed the breakfast, there was a great variety of tasty options, and the omelette station... Read more

The hotel was very clean and well-maintained, and the room service was excellent. We really enjoyed the breakfast, there was a great variety of tasty options, and the omelette station was a highlight with helpful and friendly chefs. One of the best features was the hotel's location near the Haram, along with the 24-hour shuttle bus service, which made things very convenient for the whole family. Read less

The hotel is situated inside a street linking to Jarwal Bus Station. Overall, the expensive is impressive for a budget hotel. The rooms are small but very tidy. Amenities... Read more

The hotel is situated inside a street linking to Jarwal Bus Station. Overall, the expensive is impressive for a budget hotel. The rooms are small but very tidy. Amenities are also good enough. Plus points: 1. A decent breakfast included 2. Calm and clean 3. Free parking 3. Budget friendly Negatives: 1. Walk thru a road hike (difficult for some) 2. 10-15 mins walk to haram masjid premises In a nutshell, it is certainly worth the price. Hope to visit it in future as well. Read less

Excellent hotel, excellent service, excellent location close to haram. Free shuttle to haram every 30 min. Our room was with breakfast which wasn’t continental but traditional arabic style which doesn’t... Read more

Excellent hotel, excellent service, excellent location close to haram. Free shuttle to haram every 30 min. Our room was with breakfast which wasn’t continental but traditional arabic style which doesn’t liked by many hotel guests. Read less

The hotel is standard. It is clean and very comfortable. However, improvements could be made on the food selection for breakfast and dinner. Internet does not work and when it does... Read more

The hotel is standard. It is clean and very comfortable. However, improvements could be made on the food selection for breakfast and dinner. Internet does not work and when it does the speed is extremely slow. Overall, it is a good budget hotel that is close to the haram and has a mall downstairs. Read less

A very good hotel. The hotel is very spacious and nice .In one of the draws,is a fridge which works properly. The bathroom is very clean and big.when... Read more

A very good hotel. The hotel is very spacious and nice .In one of the draws,is a fridge which works properly. The bathroom is very clean and big.when asking for basic toiletries, they immediately give it to you. You have a beautiful view and u have also have shops when u go in the elevator down some floors you will find them . I highly recommend others to go 😀. Read less

I had an amazing stay at this hotel. The room and bathroom were very clean, and all necessary amenities were provided. One of the highlights was the daily breakfast buffet... Read more

I had an amazing stay at this hotel. The room and bathroom were very clean, and all necessary amenities were provided. One of the highlights was the daily breakfast buffet served in a spacious dining hall with a wide variety of delicious options to choose from. The staff were incredibly kind and always ready to assist. The location is also very convenient, with food spots, money exchange bank, and markets just seconds away from the hotel. Additionally, there’s a shuttle bus to Al Haram every 20 minutes, which makes getting there easier. The only downside is that you’ll still need to walk about 10-15 minutes to reach Al Haram, but honestly, walking is part of the experience regardless of where you stay. Read less

Alhamdullilah we went as a family of 14 And they really helped with everything all the staff are welcoming and really helpful. the location is perfect and 3min walk to... Read more

Alhamdullilah we went as a family of 14 And they really helped with everything all the staff are welcoming and really helpful. the location is perfect and 3min walk to masjid al nabwi. The room sizes are perfect. Can’t fault the place very good and will be staying here again. Read less

Had a wonderful stay at Astoneeast Taiba Hotel (Artal International). The location is absolutely fabulous — just a 3-minute walk to Masjid an-Nabawi, and the women’s entrance is right there,... Read more

Had a wonderful stay at Astoneeast Taiba Hotel (Artal International). The location is absolutely fabulous — just a 3-minute walk to Masjid an-Nabawi, and the women’s entrance is right there, which made everything so convenient and comfortable. The rooms were very, very nice — clean, well-maintained, and thoughtfully done. It made our stay peaceful and stress-free. Highly recommended, especially for families and women travelers who want easy access to the Haram. Read less

My stay at Astoneeast Taiba Hotel was pleasant overall. The staff provided good service, and the location was excellent! 🏨 The rooms were adequate; they served their purpose. I appreciated... Read more

My stay at Astoneeast Taiba Hotel was pleasant overall. The staff provided good service, and the location was excellent! 🏨 The rooms were adequate; they served their purpose. I appreciated the helpful team. 😊 The prime location was definitely a highlight. ✨ I'd consider staying here again. 👍 Read less

We had a pleasant stay at this hotel. The location is very convenient, within walking distance to Masjid Nabawi, which made it easy for us to attend prayers regularly. The... Read more

We had a pleasant stay at this hotel. The location is very convenient, within walking distance to Masjid Nabawi, which made it easy for us to attend prayers regularly. The surrounding area also has many food options and shops, so everything was accessible. The room was clean, comfortable, and well maintained. Housekeeping did a good job throughout our stay, and the overall environment felt calm and suitable for a religious trip. Staff were polite and helpful whenever we needed assistance. Overall, we were satisfied with our experience and would recommend this hotel for anyone visiting Madinah, especially for Umrah or ziyarat trips. Read less

Wonderful experience! Our Check in was smooth, we even got an upgrade as we were 3 women in attendance. The room was spacious. The beds clean, bathroom was big. The... Read more

Wonderful experience! Our Check in was smooth, we even got an upgrade as we were 3 women in attendance. The room was spacious. The beds clean, bathroom was big. The staff were super nice despite it being a busy season. The location plays the bigger role as its only a 5 minute walk from the womens gate 338 in Masjid Al Nabawi. There are so many restaurants nearby. The staff were considerate to our needs. HIGHLY RECOMMEND! Read less

Disappointing Housekeeping Overshadows an Otherwise Decent Budget Stay: My family stayed at Artal International Hotel for 7 nights in August. Based on the photos on Booking.com, we expected a modern, well-maintained... Read more

Disappointing Housekeeping Overshadows an Otherwise Decent Budget Stay: My family stayed at Artal International Hotel for 7 nights in August. Based on the photos on Booking.com, we expected a modern, well-maintained hotel—especially considering the competitive pricing compared to other properties near the Prophet’s Mosque. Unfortunately, the reality didn’t match the presentation. The hotel itself is clearly outdated. While the facilities are functional, they fall short of the expectations set by the online images. That said, for the price point, the accommodation is passable—if you're prepared to lower your standards. However, the most unacceptable aspect of our stay was the housekeeping. We were on the 13th floor, and not once during our entire week did a housekeeper show up. Despite direct communication with staff, the room was never cleaned. This level of neglect is simply inexcusable and reflects poorly on the hotel's management and service standards. Aside from the housekeeping issue and lifts (they tend to stop on every floor during rush times) the hotel is tolerable for budget-conscious travelers. You do eventually adjust to the environment, but guests should be aware that basic services may not be reliably provided. Read less

I stayed for one night and everything was fine, but I have a few comments: 1. The bathroom was okay, but the shower area was too small. While bathing, water spills... Read more

I stayed for one night and everything was fine, but I have a few comments: 1. The bathroom was okay, but the shower area was too small. While bathing, water spills out into the rest of the bathroom, and there was no wiper provided to clean the floor. 2. Usually, hotels of this category provide room slippers, but unfortunately, they didn't. So it's better to bring your own slippers for using the bathroom. 3. There was a continuous beep sound in the room, which made sleeping and resting a bit uncomfortable. I think it was coming from the smoke detector. Overall, the staff behavior was excellent, especially at the reception. They treated guests very well — that part I really appreciated. 👍 Read less

Everything is good. Location is very good near Masjid e Nabvi. But washroom is not so clean. For room service they knocked the door while family was sleeping. We already... Read more

Everything is good. Location is very good near Masjid e Nabvi. But washroom is not so clean. For room service they knocked the door while family was sleeping. We already said on counter that when we need we’ll call. But he knocked & tried to open the door with his card. That was ridiculous. Otherwise everything is well & fine. Read less

Very Disappointing Stay – Would Not Recommend I rarely write negative reviews, but our experience at Artal International Hotel in Medina was deeply disappointing and needs to be shared. The overall condition... Read more

Very Disappointing Stay – Would Not Recommend I rarely write negative reviews, but our experience at Artal International Hotel in Medina was deeply disappointing and needs to be shared. The overall condition of the hotel was shockingly poor. From the moment we entered, it was clear that cleanliness was not a priority—the rooms were dusty, the bathrooms were dirty, and basic housekeeping seemed completely neglected. The fans didn’t work, and the air circulation in the rooms was awful, making the stay extremely uncomfortable, especially in the Medina heat. To make matters worse, the staff were rude and unhelpful. Any request was met with indifference or outright attitude, and it felt like we were inconveniencing them just by asking for basic things that should have been provided in the first place. It’s sad to say, but the hotel is in an unacceptable state, and I cannot recommend it to anyone. If you’re looking for a peaceful and clean stay in Medina, I strongly suggest looking elsewhere. Read less

This hotel was a terrible experience. The rooms and restrooms were very dirty and not properly cleaned. Customer service was unprofessional – the staff had a hard time communicating in... Read more

This hotel was a terrible experience. The rooms and restrooms were very dirty and not properly cleaned. Customer service was unprofessional – the staff had a hard time communicating in English and were often rude. Although the listing says there’s a restaurant, there isn’t one. On top of that, I experienced racist behavior from some of the staff, which is completely unacceptable. There are many other hotels available at this price that offer much better service and cleanliness. I will never stay here again and I do not recommend it to anyone Read less

Currently at her for hajj and it has been amazing. Came here with a small group of 6 people including me. The hotel has a buffet for breakfast and the... Read more

Currently at her for hajj and it has been amazing. Came here with a small group of 6 people including me. The hotel has a buffet for breakfast and the food is delicious. Amazing value for money and I leave today for hajj. Read less

We stayed at Artal international hotel, Madina between 13th to 20th April. Ahmed, who was at the reception is a very helpful and courteous person. The rooms are spacious, with hot water... Read more

We stayed at Artal international hotel, Madina between 13th to 20th April. Ahmed, who was at the reception is a very helpful and courteous person. The rooms are spacious, with hot water round the clock. The location of hotel is good and walking distance, basically 2 lanes away from gate number 338 which is woman's prayer area. There are many gift shops, and minimarkets, restaurants around, including MacDonald and starbucks. There is a book stall DareZamann near gate 338.It has some good books on Islam, however Quran is expensive( which we did not buy). The jaynamaz is costly in madina I think, I found Mecca cheaper ( however I may be wrong). There is a wholesale market for dates and spices called Sabzi mandi.I would suggest this.It costs 15 riyals by taxi. There is a Jarir book store near masjide qiblatain mosque. Bought some books ( though not the Quran, as it was expensive) I think it is a good hotel for that price. Don't expect great service from the hotel, it's location is the usp for the price. We had booked through tour, so food and laundry was included in package.There are many laundry shops nearby, for direct booking.They accept agoda and expedia. Try bargaining for hop_in cabs and local shops, as first quote is higher. Do visit Badr for ziyarat.A bus ride per person is 30 sar in a tour bus.it is 170 kms away, but totally worth it. May Allah bless you and grant you your prayers.Inshallah and Ameen. Do remember me in your prayers. Read less

Very good location as it is close the main gate of the Masjid and has access to lots of food places. Only issue with the hotel is the room service. We... Read more

Very good location as it is close the main gate of the Masjid and has access to lots of food places. Only issue with the hotel is the room service. We have been here for 7 nights now (looking to stay 9 nights) and have gotten our room cleaned only twice. The only reason I can think of why we might not be getting it cleaned often is due to not tipping the cleaners enough, or maybe it’s the hotel in general. We have asked the people at the desk many times, the only thing they can do is promise they’ll clean it tomorrow. However, would still recommend for those that are not too fussed about little bits of dirt in the bathroom and bedroom. Make sure to ask the cleaners you may see on the floor of the hotel for bath towels should they need changing. Read less

The customer service is the worst. We entered the hotel yesterday and since then we have been asking to get the room changed because the bathroom is pathetic. The door... Read more

The customer service is the worst. We entered the hotel yesterday and since then we have been asking to get the room changed because the bathroom is pathetic. The door was not opening from the inside, the sink is dripping water and the shower is also draining water out in the entire washroom. The toilet lid is broken. We have been trying to get the issues fixed but the service is pathetic. We are here to pray, not to spend all the time in fixing these issues. We cannot even make wuzu in the dirty washroom. The receptionist is not willing to change the room even when there is availability. The only good thing is the location which other hotels have too. this was an expensive hotel with the most pathetic experience. This is also a 3 bed room which is given to us as 4 bed room. Which makes it so congested that we can't even walk Read less