December 2021 Umrah

We had a very good stay at Makarem Ajyad Hotel during our visit to Makkah. The location is excellent and very close to Al Haram. We faced some problems with our... Read more

We had a very good stay at Makarem Ajyad Hotel during our visit to Makkah. The location is excellent and very close to Al Haram. We faced some problems with our travel agency in Morocco (Mekroy Travel), but the hotel staff handled everything professionally and managed to resolve the situation quickly, which we truly appreciated. Special thanks to Ryad, the Assistant Housekeeping Manager, for his kindness and professionalism, and also to Chef Charaf Eddine and the food team for the very good meals throughout our stay. The staff really made our experience comfortable and enjoyable. Highly recommended. Read less

So many reasons to prefer it over the elite hotels in front of the Haram. Firstly, it's a proper 5 star hotel, but not a mega sized hotel, therefore not crowded... Read more

So many reasons to prefer it over the elite hotels in front of the Haram. Firstly, it's a proper 5 star hotel, but not a mega sized hotel, therefore not crowded at all, extremely easy to get in and out of. 5 fast elevators, and I never saw any of them being overcrowded. The location is excellent, about 5-6 minutes walk to King Abdul Aziz gate. The breakfast was one of my favorites, lots of varieties, different types of breads, fruits and veggies, continental, middle eastern, south Asian, east Asian, so many different cuisines to choose from. The rooms were spacious and had amenities like iron, electric kettle, coffee maker, refrigerator. Bathroom was also spacious and had all the relevant stuff. Lastly, the staff and level of service was excellent. The response on our requests was rapid and efficient. Highly recommended. Read less

مَا شَاءَ ٱللّٰهُ‎ (mā šāʾa llāhu, “what God wills”) very close to King Abdul Azeez gate and Safa exit. Service and food were excellent. Rooms and staff was really nice. Beds were... Read more

مَا شَاءَ ٱللّٰهُ‎ (mā šāʾa llāhu, “what God wills”) very close to King Abdul Azeez gate and Safa exit. Service and food were excellent. Rooms and staff was really nice. Beds were comfortable. Would definitely recommend this for future states. The only negative is if you are towards the street side and on the lower like fourth floor on down, you’re gonna hear the horns from the cars so better to get a room facing the north or the Kabba so you don’t have to listen to the horns from the cars Read less

Makarem Ajyad Makkah is a very good hotel with an excellent location, very close to Haram, making it very convenient for Umrah and prayers. The room stay was comfortable, and... Read more

Makarem Ajyad Makkah is a very good hotel with an excellent location, very close to Haram, making it very convenient for Umrah and prayers. The room stay was comfortable, and the breakfast was good. Special thanks to the housekeeping team for their quick and prompt response to all requests. In particular, Mr. Nizam Uddin and Mr. Masood provided professional, helpful, and attentive service for Room 801. Their support made a positive difference during the stay. Highly recommended for guests looking for comfort and proximity to Haram. Read less

We had a lovely stay in the deluxe suite as it's ideal for a family. There was an issue with the booking but it was resolved by the reservation manager... Read more

We had a lovely stay in the deluxe suite as it's ideal for a family. There was an issue with the booking but it was resolved by the reservation manager Abdullah efficiently and to our satisfaction. The house keeping staff were helpful and provided us with items we needed. Read less

wonderful hotel. Rooms are clean, comfortable, and excellent service. Special thanks to staff member Javed Ahmed for his outstanding hospitality. he truly went above and beyond. I believe such dedication... Read more

wonderful hotel. Rooms are clean, comfortable, and excellent service. Special thanks to staff member Javed Ahmed for his outstanding hospitality. he truly went above and beyond. I believe such dedication deserves recognition. Highly recommend this hotel! Read less

The hotel is good, the room is nice, and the food at the restaurant is delicious. However, I kindly request that the issues regarding maintenance and cleanliness be addressed. I would... Read more

The hotel is good, the room is nice, and the food at the restaurant is delicious. However, I kindly request that the issues regarding maintenance and cleanliness be addressed. I would also like to extend my sincere thanks to Miss Haneiyah and Mr. Salem from the Food & Beverage Department, as well as Mr. Rami from the Reception for their excellent service. Read less

No doubt, location is great. Staff from reception to dining very friendly and professional. Rooms are little small very very clean. Breakfast is great. Our stay was pleasant as whole family... Read more

No doubt, location is great. Staff from reception to dining very friendly and professional. Rooms are little small very very clean. Breakfast is great. Our stay was pleasant as whole family loves it. Inshallah we will stay again. Try to respond guests’ email with effective communication. Please keep the high standard. Thanks Aftab Ahmad Read less

It was one of my best stays in Makkah. The rooms are very comfortable with spacious washroom. All the basic equipments are available in the room. Location is excellent, only... Read more

It was one of my best stays in Makkah. The rooms are very comfortable with spacious washroom. All the basic equipments are available in the room. Location is excellent, only 4/5 minutes walk from the hotel to the Haram entrance gate. The staffs are very responsible & helpful. The guard helped us a lot with the parking. The bellman nazrul & mannan r recommendable. InshaAllah will visit the hotel again. Read less

Very good service and hotel over all. It was very clean and the staff was very kind too. We had a nice and pleasant stay at the hotel. Special recognition... Read more

Very good service and hotel over all. It was very clean and the staff was very kind too. We had a nice and pleasant stay at the hotel. Special recognition to the restaurant's chief, the food was great ! Thanks again for everything. Read less

Stay away at all costs. Very very dirty. The reviews on here are lies. No fresh coffee for breakfast. Charging 25 sar for a coffee at the coffee shop. Found... Read more

Stay away at all costs. Very very dirty. The reviews on here are lies. No fresh coffee for breakfast. Charging 25 sar for a coffee at the coffee shop. Found a cockroach in my room. Carpet is extremely dirty. About 15 min walk to haram. Very overpriced hotel. Definitely not a 5 star hotel. Cleaning staff tried their best, and was very nice. But no use when the hotel carpet is very dirty and smells. This hotel needs to buy new carpets. Read less

The room is spacious. The staff and services are good. So far, staying here very pleasant and thanks to Shafiq and Shahar for the cleaning and housekeeping services. With a... Read more

The room is spacious. The staff and services are good. So far, staying here very pleasant and thanks to Shafiq and Shahar for the cleaning and housekeeping services. With a good attitude and friendly makes my stay more comfortable. The location is also not far yet not that close to Masjid. Alhamdulillah Read less

I had a pleasant 2-day stay at Makarem Ajyad Makkah Hotel. The room was comfortable, clean, and well-maintained, providing the perfect place to relax after a long day. Breakfast at the... Read more

I had a pleasant 2-day stay at Makarem Ajyad Makkah Hotel. The room was comfortable, clean, and well-maintained, providing the perfect place to relax after a long day. Breakfast at the Zamzam Buffet was a highlight of my stay. The variety of dishes was impressive, and the service from the waitstaff was excellent. The dining area was spotless, and the team maintained a high level of hygiene while being friendly and welcoming throughout. The lobby was a bit crowded at times, but it’s understandable given the hotel’s prime location and popularity. However, the complimentary station of snacks and drinks in the lobby was a fantastic touch. A big thanks to the chef and the team for this thoughtful gesture. it truly enhanced the experience. Overall, I enjoyed my stay and would highly recommend this hotel for its comfort, excellent service, and attention to detail. Read less

Here's a review about my stay at the Ajyad Makareem Makkah hotel: I recently had the pleasure of staying at the Ajyad Makareem Makkah hotel, and I must say it was... Read more

Here's a review about my stay at the Ajyad Makareem Makkah hotel: I recently had the pleasure of staying at the Ajyad Makareem Makkah hotel, and I must say it was an incredibly enjoyable experience. The hotel's location is superb, with only a 5-minute walk to the Masjid al-Haram gate, making it extremely convenient for performing Umrah. The hotel staff were incredibly friendly and helpful, particularly Rofiq ,Tofazzul, and Saiful Islam , the housekeeping staff member, who stood out for his exceptional warmth and hospitality. I truly appreciated the service provided by Rofiq and the rest of the staff. The hotel rooms were also spacious and clean, providing a comfortable and relaxing atmosphere during my stay. The facilities provided were comprehensive and adequate. I thoroughly enjoyed my stay at the Ajyad Makareem Makkah hotel and hope to have the opportunity to stay again on my next Umrah journey. I highly recommend this hotel to anyone planning to perform Umrah or visit Makkah. Read less

This hotel was bad. I have no idea where they got their 5-star rating from. The only good thing is the bedding. Everything else was disappointing. The rooms are old, the... Read more

This hotel was bad. I have no idea where they got their 5-star rating from. The only good thing is the bedding. Everything else was disappointing. The rooms are old, the common areas aren’t very clean, and the reception is chaotic—I waited almost an hour for my room. There’s no parking, the bathrooms smell bad when using water. At breakfast, flies are all around you while eating. For the high price, I deeply regret not choosing the Hyatt Regency next door, which looked much better for a similar rate. I hesitated until the last minute… Definitely not a hotel I recommend. Read less

I enjoyed my stay at this hotel. The walking distance to Masjid Haram was convenient and not too tiring, and the hotel was clean and well-maintained. However, I would like to... Read more

I enjoyed my stay at this hotel. The walking distance to Masjid Haram was convenient and not too tiring, and the hotel was clean and well-maintained. However, I would like to suggest that the management provide more staff to assist with luggage during check-in and check-out. When I checked out, I requested assistance three times, but unfortunately, no one came to help. This was quite inconvenient, especially for guests with heavy luggage. I hope the hotel improves its service in this regard to enhance the guest experience. Read less

I stayed at this hotel for 5 days during Hajj time. The food was amazing. They had different cuisines and good quality food. Cleaning service was good as well. Employee... Read more

I stayed at this hotel for 5 days during Hajj time. The food was amazing. They had different cuisines and good quality food. Cleaning service was good as well. Employee Muhammad Saeed took our feedback and provided the food that we asked for. Everyone has good manners and I would give it a 5/5 experience. Also the location is so close to the Haram so it is very convenient to go their often. Read less

This is my 2nd stay in Makarem. I have really enjoyed my experience. Everything from check in to rooms to breakfast has been spot on. Room service by Br Amirul and... Read more

This is my 2nd stay in Makarem. I have really enjoyed my experience. Everything from check in to rooms to breakfast has been spot on. Room service by Br Amirul and Br Amam has been exceptional, daily servicing and change of bedding/towels. Would highly recommend this hotel on balance of quality and budget. Read less

I booked last minute in this hotel for 2 nights and I really enjoyed my stay, place is very clean, room spacious, quite, staff so friendly and helpful, they called... Read more

I booked last minute in this hotel for 2 nights and I really enjoyed my stay, place is very clean, room spacious, quite, staff so friendly and helpful, they called to make sure i am happy and asked me if there is anything i need to make me more comfortable 😍, also the place is not far from Haram only 900m which is really great specially when the weather is nice, i was lucky it was very nice cool weather at night. I recommend this hotel, great value for the price and location. Thanks and hopefully see you soon 🙏🏼🥰 Read less

The location is perfect. Wonderful staff, breakfast was amazing. I would definitely stay here again. My room is 3rd floor, Housekeeping staff are absolutely fantastic. Always smiling and helpful. They... Read more

The location is perfect. Wonderful staff, breakfast was amazing. I would definitely stay here again. My room is 3rd floor, Housekeeping staff are absolutely fantastic. Always smiling and helpful. They make you feel so special." Thank you soo much Foysal, Read less

I had a long stay in Mecca in this hotel’s suite room with my family. It was a pleasant and luxurious stay. Haram is within walking distance of 5minutes. Special... Read more

I had a long stay in Mecca in this hotel’s suite room with my family. It was a pleasant and luxurious stay. Haram is within walking distance of 5minutes. Special mention to Joshim from service staff who made sure our stay here was very comfortable every day. I would definitely recommend the hotel due to the location and my experience with the service. Thanks! Read less

Nice hotel. Close to Haram. Staff helpful and polite. Rooms lovely. Not a big hotel in comparison to others. But well run . surprisingly keen to provide good customer service... Read more

Nice hotel. Close to Haram. Staff helpful and polite. Rooms lovely. Not a big hotel in comparison to others. But well run . surprisingly keen to provide good customer service unlike most in Saudi! Breakfast needs work. Was a bit disappointing. Read less

We had a double room. The decor is modern and stylish. The room is very comfortable and large. Good bathroom too with an excellent rain shower. The coffee shop behind... Read more

We had a double room. The decor is modern and stylish. The room is very comfortable and large. Good bathroom too with an excellent rain shower. The coffee shop behind the reception area has an excellent range of sandwiches, cakes and drinks. Nice shops for dates, perfumes and abaya over there as well Read less

Very comfy for the room. Experienced with two children 10 and 9 years old were we have Umrah on August 2022. They were happy. But, need improve for the menu variety. Overall,... Read more

Very comfy for the room. Experienced with two children 10 and 9 years old were we have Umrah on August 2022. They were happy. But, need improve for the menu variety. Overall, with good quality of bed and room, we can took a good rest while we have Umrah Read less

I came here in group. Luckily my room is the best one while the others in my group were put in the other building (old building, behind the new one).... Read more

I came here in group. Luckily my room is the best one while the others in my group were put in the other building (old building, behind the new one). The condition at the old building was chaos (the table & chair arranged like warehouse, and also no bed at the other room). Terrible. But the condition in my room was perfect! So i was confused to rate this hotel 😂😅 Read less

Had the night set menu which was a lot of food but wonderful, especially the lentil soup! Hassan was great, super friendly and inviting. Would definitely eat at the hotel... Read more

Had the night set menu which was a lot of food but wonderful, especially the lentil soup! Hassan was great, super friendly and inviting. Would definitely eat at the hotel restaurant again! Read less

It's a very good experience . stuff there are very friendly and helpful. sure like in your house every thing you want you find directly. all stuff are excellent especially... Read more

It's a very good experience . stuff there are very friendly and helpful. sure like in your house every thing you want you find directly. all stuff are excellent especially Mr .Riyadh he is a kind person and very helpful he does his best to satisfy his guests sure every year l will book them also the hotel is so near to the Holly Mosque (Al Haram) thank you for all team. Read less

Nice hotel, with clean rooms. Close to Haram. Has shuttle service to a free parking area. Some elevators were not working once in a while. And there was only one shuttle... Read more

Nice hotel, with clean rooms. Close to Haram. Has shuttle service to a free parking area. Some elevators were not working once in a while. And there was only one shuttle bus to the parking area. All other services were good. Read less

First time staying here. Perfect location from haram only few minutes walking. Very friendly staff and nice clean rooms and very spacious. Highly recommend everyone to check it out. Has... Read more

First time staying here. Perfect location from haram only few minutes walking. Very friendly staff and nice clean rooms and very spacious. Highly recommend everyone to check it out. Has car parkings prayer room. Read less